Father of 5 beautiful kids, husband to my wife from which they get their good looks. Lean coach leading Lean initiative @ national laboratory #leanit#lean
Toyota when closing facility in Australia after 25 years began an upskilling effort to help employees get new jobs resulting in 75% success. What is your business model? John Shook #lean18
Is ‘respect built into the work you design?’ Where staff are responsible for the outcomes not just accountable for the task completion? John Shook #lean18
Culture is not some ‘thing’ that past leaders left us. WE are the culture. Everyday we decide what our culture is. By what we do & what we don’t do. By what we allow & what we expect. #wertheculture https://t.co/K3x54PFxip
@AluminumTrailer Steve “[received the gift and] I gave the gift (Lean) to many people... Ben [from The Lean Farm] was the only one who listened” ... “you have no idea the trouble I’ve seen...” -Jim Womack #lean18
Solutions to problems picked up in one restaurant can’t necessarily be copy and pasted into another of our restaurants. Go and see, listen to the staff and apply principles to solve problems @legalseafoods#lean18
Example kanban in restaurant business: Label for items consumed are moved to a board to signal food orders and what needed to be prep’d for the next day @legalseafoods#lean18
We weren’t a very fun place to work (before Lean). We didn’t understand work to the level of ‘value added’ work and what the guest really cares about @legalseafoods#lean18
When trying to remove wait time decided to ‘go see’ and noticed one station was slow. Waiting on oven station 41% of the time. Go and see the oven! @legalseafoods#lean18