Jason Meller

VP of Product @ 1Password and Kolide Founder

[Jason Meller @jmeller]

We @1Password are listening...and care.

Geoffrey got fixed up by our support team but how do we prevent these situations in the first place?

Today we're announcing a big step in the right direction.

See this reddit post for more info.
https://t.co/GrclXJfNgb

[Geoffrey Négiar @geoffnegiar]

Hey @1Password A family member deleted our whole family account, thinking they were only deleting their account. All my personal passwords/passkeys are there, so I’m pretty screwed. Support has not answered me for several hours. I need to recover access ASAP. Please advise

[Jason Meller @jmeller]

@sipacid @1Password Hey there! I was able to reproduce it by pressing ⌘ and minus (-) which zoom's out the UI.

What happens when you press ⌘ + 0 to restore the normal zoom level?

[Jason Meller @jmeller]

@geoffnegiar @1Password Send me a DM would love to hear more about the situation and I'll continue the convo with the team.

[Jason Meller @jmeller]

@BEBischof @samuelcolvin @1Password Hey Bryan! Just a small update here, I spent time end of last week getting a plausible solution to your feedbacks about opening to favorites on startup. It's being reviewed by the team and when it ships in the stable release, I'll follow-up with you!

[Jason Meller @jmeller]

@BEBischof @samuelcolvin @1Password Thanks for this, will be reviewing with the team. I agree on Favorites, excited to learn why that isn't already the case and will report back if it's for a compelling reason :)

[Jason Meller @jmeller]

Weird, I can't DM you either.

I spoke to Blake sounds like there was some wires crossed on that first email and for some reason, we never got it. We're looking into why, but might just be one of those things. I'm at happy you weren't intentionally ignored.

I'll catch up with Blake end of next week to make sure this is going the right way. Appreciate the feedback and hope you give us another try in the future.

[Jason Meller @jmeller]

@kushaldas @samuelcolvin @1Password Hey Kushal! Samuel got it working by uninstalling and reinstalling the extension, so worth a shot. Before you do though, could you tell me which version you're currently on? I've got a theory I want to chase down.

[Jason Meller @jmeller]

@BEBischof @samuelcolvin @1Password This is a helpful clue, I will try to repro. Feel free to expand on other issues you've had on multi-account management. I would love to hear about them.

[Jason Meller @jmeller]

@BEBischof @samuelcolvin @1Password Could your extension be missing one of the accounts your desktop has? If the password you're typing matches an account that only exists on desktop, you'd get exactly what you described. This should be handled for you, but curious if that's what's happening under the hood.

[Jason Meller @jmeller]

@samuelcolvin @1Password On it! Thanks for bringing those other posts to my attention.

[Jason Meller @jmeller]

@samuelcolvin @1Password Sorry for the unhelpful message Samuel and for abbreviating your name. I am happy you got it working by re-installing. I can now tell from your screenshot you are just using the extension without the app.

We will work to try to find out how your extension got into this state.

[Jason Meller @jmeller]

@bradgessler @1Password We are working through what’s the ideal setup when you have both the extension and this enabled. It’s super nuanced.

[Jason Meller @jmeller]

Had a blast with @robbyrussell. If only my mic hadn't died a few minutes before the recording...

[Ruby on Rails @rails]

In this episode of On Rails, @jmeller (VP of Product at @1Password) talks to @robbyrussell about how Rails has become one of the most token-efficient architectures for LLM-assisted development, and why that matters as token costs increasingly shape what’s practical (and profitable) to build.

They also dive into security in agentic workflows, an area getting harder to ignore. Jason breaks down what 1Password’s open-source SCAM benchmark reveals about how LLMs handle credentials, where risks emerge when models act autonomously in developer environments, and what teams can do now to stay ahead.

Find the full episode here or on Spotify/Apple/YouTube: https://t.co/r87tBPdlQm

[Jason Meller @jmeller]

@bradgessler @1Password Improvements should keep rolling in. We aren’t stopping until the job is done.

[Jason Meller @jmeller]

@PalmerLuckey "Shake, shake!"

[Jason Meller @jmeller]

@nduplessis @bradgessler @1Password Me too! I use Safari everyday and it's gotta work better.