Jason Gardner

Founder/CEO Marqeta, Father, Husband, Snow, Surf, Gardening, Three cats.

[Jason Gardner @jmgards]

@aegeanairlines @ATH_airport Our bags have been found! They will be here today at 2:30 and then delivered to our hotel. Thank you!

[Jason Gardner @jmgards]

@aegeanairlines @ATH_airport we are going on three days without our luggage. If you see below, our Apple AirTags show that the luggage is still sitting at the airport. I am pausing my vacation to spend $1600 to fly back to Athens Airport to find the luggage by myself. Will you meet me there to help me locate my luggage and bring it back to London?

[Jason Gardner @jmgards]

@aegeanairlines @ATH_airport I would add that my son‘s autism medication is now missing for three days as his baggage is missing in the Athens airport, too. Do you understand?

[Jason Gardner @jmgards]

@aegeanairlines @ATH_airport I understand. My wife is now going on three days without her medication. It’s OK for three days to be without her medication however by the fourth day she’ll begin to have health problems. Do you understand?

[Jason Gardner @jmgards]

@aegeanairlines This is what it costs me to change my vacation plans and fly to Athens to find my luggage. My Apple AirTags clearly show my luggage is at the airport. Nobody at @aegeanairlines seems to be able to do their job and send me my luggage. Will you refund my ticket?

[Jason Gardner @jmgards]

I just got contacted over WhatsApp from someone claiming to be in a Agean Airlines supervisor. They seemed pretty legit until they started asking me to sign up for a World Remit account so they can pay me compensation andMpesa. What the hell is going on with your company? Is this seriously how you handled issues with your customers. It attracts people who are looking to scam your customers? Find my bags! They are at the Athens airport! I can see them using my Apple AirTags.

[Jason Gardner @jmgards]

@aegeanairlines @aegeanairlines
Our bags were lost at the Athens airport because they had not made our flight. We can see they are still there because of Apple AirTags. Nobody at Agean Airlines or Goldair has been helpful. Find my bags and bring them to me!

[Jason Gardner @jmgards]

@terryangelos @Simonkhalaf Don't tell anyone our secret @terryangelos

[Jason Gardner @jmgards]

@BillJVogel @marqeta Thanks man! Love this.

[Jason Gardner @jmgards]

@SouthwestAir Understand. It was the comment that set me off. I really hope you treat customers differently that had a death in their family. I am A-List business select. Maybe I need to be more loyal to achieve some kindness from your OAK manager.

[Jason Gardner @jmgards]

@SouthwestAir Such 🖤! Rushing to Seattle because of a death in the family today. Bag was 8lbs over the maximum. Agent asked for $75. Asked manager to waive fee. She said that "Southwest treats all customers equally regardless of their circumstances." Are you serious?

[Jason Gardner @jmgards]

@SouthwestAir I am disgusted.

[Jason Gardner @jmgards]

@auren I have three guitars in my background...

[Jason Gardner @jmgards]

@RazerSupport Are you seriously consider this abuse or misuse. This is clearly a defective product. If needs to be replaced under warranty.

[Jason Gardner @jmgards]

@syndrome22q1 @KellyWintersss @RexChapman @reflog18 @BrandonTalks @Ewok @dmfdmfmusic @RonColeman @LeaKThompson @funder My son Ethan has #22q. Hello!

[Jason Gardner @jmgards]

@graceisford @Marqeta? Modern Card Issuing. Founded 2010. @VCRebecca

[Jason Gardner @jmgards]

@ropnop @Marqeta Welcome aboard!! Great having you here!

[Jason Gardner @jmgards]

@sammaule @Marqeta Thanks @sammaule Love you too!