Jo Dawes

Cat, crochet, DIY. Mostly using Twitter to complain at companies. Day job doing documentation @unity

[Jo Dawes @jo_dws]

@KateShirazi hi! I've had your cake book for YEARS and every cake I've ever made from it has been perfection. So thank you! I'm looking at making the famous 5 cake and the picture seems to show almonds on top, but no mention of almonds in the recipe! What's the deal? Thank you ❤️

[Jo Dawes @jo_dws]

@sainsburys hello! Can you explain why both of these bags of sugar are exactly the same price? I'd rather have the small bag but it seems like a rip off if I don't buy the big bag 😄

[Jo Dawes @jo_dws]

@CurrysServices I've tried different browsers and my phone, multiple times. Your webchat agent is also offline. Any other ways I can place an order?

[Jo Dawes @jo_dws]

@CurrysServices I'm trying to buy an oven on your website but every time I get to the point of selecting "Pay" (after filling out all the delivery info) it says "Something is Broken!" - I've tried a few different browsers etc. and it still is broken

[Jo Dawes @jo_dws]

@SamsungUK Also, I'm pretty sure the RRP price is £3,599 because I also have access to the Samsung partner network, where it shows this fridge as originally costing £3,599

[Jo Dawes @jo_dws]

@SamsungUK Hello! I was wondering if this fridge is the right price on your website - i've been eyeing it up for some time and I'm pretty sure £3,559 is the full retail price, NOT the price with £1,500 off. Can you confirm?

[Jo Dawes @jo_dws]

@SamsungUK Well, I know that - that' where I took the screenshot from! I'm saying I think the price is wrong! I think the RRP of this fridge is £3,599, so where it says "save £1,500", you should be selling it at £2,099. I don't think this fridge ever cost £5,099... See what I'm saying?

[Jo Dawes @jo_dws]

@BrightonHoveCC is there a way to get a response from city clean about my brown garden waste bin? I've emailed twice now and reported several times that the bin hasn't been collected for the last 6 months.

[Jo Dawes @jo_dws]

Got married, heck yeah.

[Jo Dawes @jo_dws]

@juddtrumpfan My colleagues have excellent taste 😅

[Jo Dawes @jo_dws]

My awesome colleagues got me and Alfie tickets to see @judd147t for our wedding present! Next week at the Castle Club in Brighton. Amazing stuff - really looking forward to it!

[Jo Dawes @jo_dws]

@NHSVolResponder is there a way to unsubscribe from your emails? i can't seem to see a link to do so in the emails I get from you. Might be something to look into because as far as I understand, this isn't GDPR compliant.

[Jo Dawes @jo_dws]

There are probably countless more examples from other fast fashion retailers, and I know that in general fast fashion has its issues. But this particular issue with crochet design is blatant evidence of cheap labour going into the items of clothing you are buying.

[Jo Dawes @jo_dws]

Hi Twitter friends, it's been a while. Bit I come to you with a PSA about a hobby of mine - crochet.

Unlike knitting, crochet cannot be replicated by machine. It's handmade all the way, people!

[Jo Dawes @jo_dws]

These are a few more from @ASOS - get yourself a piece of work that someone has slaved over for £25!

[Jo Dawes @jo_dws]

@LotteMakesStuff As the technical writer that worked on this documentation, this thread makes me smile a lot! I'm happy that you found this information so useful 😊