@lizziemintcake@helptobuy Seems as if perseverance and luck is they only way as once you get through on the phone they are excellent at processing it all on the spot ππΌπ
Twitter DM appeared to do very little to help, they passed my details onto customer services πββοΈ
I managed to get through on the phone an hour ago after calling non stop since 8am. A lovely guy called Daniel stayed on the phone with me for over an hour to get everything sorted. I had to call my solicitor there and then to ask them to email over a letter of undertaking so that everything could be processed. Just waiting on the final email to get sent to my solicitor now for the authority to complete but was reassured will be sent today ππΌπ€πΌ
Keep trying on the phones! I got a DM response this morning but no action as a result. Good luck!!
@helptobuy@Google_Yours Hi, I am the pregnant lady in question spending 8 hours of my day on hold @helptobuy@Google_Yours. I DMβd you yesterday I will do so again now with my email and phone number, much appreciated ππΌπ€πΌ