Joanna Compton

[Joanna Compton @joannaccompton]

@virginmedia Thank you, I will try texting.

[Joanna Compton @joannaccompton]

@virginmedia disgusting service - you refunded my bill by mistake for 2 months and now say I’ve missed the payments. Tried to call to let you know what had happened and got an automated message saying that you can’t speak to me until I pay my outstanding bill…!

[Joanna Compton @joannaccompton]

@tkspidy @AXS_UK 7pm but didn’t get into the car park until 9.05pm…

[Joanna Compton @joannaccompton]

@AXS_UK absolutely shocking experience #michaelbuble #hatfieldhouse last night. 2hrs to get in so missed the first 1hr, left early to avoid the queues getting out and still took 3hrs to get out. Never known anything so disorganised in my life. 5hrs in the car to see 1hr. Refund?

[Joanna Compton @joannaccompton]

@AXS_UK @TicketmasterCS both refusing to refund for the absolute shambles that was An Audience with @MichaelBuble last night. 5 hours in traffic to see 1 hour of the concert. Disgraceful.

[Joanna Compton @joannaccompton]

@AXS_UK Done.

[Joanna Compton @joannaccompton]

@StPancrasInt is the lift working? Travelling with a buggy tomorrow!

[Joanna Compton @joannaccompton]

Happy Friday - chaos at St Albans....

[Joanna Compton @joannaccompton]

@TLRailUK why is the 8.12 from St Albans now cancelled?! Coupled with the 8.16 also being cancelled....unacceptable service at rush hour.

[Joanna Compton @joannaccompton]

Crammed in like cattle - the service just gets worse and worse. Govia don't deserve the thameslink franchise.

[Joanna Compton @joannaccompton]

Overrunning engineering works during the morning rush hour - not acceptable. Especially after the fiasco on Friday night. #Govia craplink.

[Joanna Compton @joannaccompton]

@TLRailUK I just said I wasn't interested in delay repay - automated response, so much for customer care.

[Joanna Compton @joannaccompton]

@TLRailUK and before you mention delay repay no amount of money will make up for the amount of mornings/evenings you have ruined.

[Joanna Compton @joannaccompton]

@TLRailUK delayed 45 minutes this morning, 45 minutes this evening. An hour and a half of my life wasted waiting for trains #goviacraplink

[Joanna Compton @joannaccompton]

@TLRailUK 7.45 and 7.56 full on arrival at SAC, 8.02 delayed to 18 and 8.12 cancelled. Have been waiting for over 30 mins - not acceptable.

[Joanna Compton @joannaccompton]

@TaraGreenwell @tlupdates @TLRailUK We need to do something, it was never this bad with FCC and it's the same line and same trains!

[Joanna Compton @joannaccompton]

@TLRailUK all these reports in the media about Southern Rail, someone needs to highlight the shocking service from Thameslink.