@loveholidays@ATOLprotected 3 months of chasing with no response. Sent a formal letter of complaint which was REJECTED by the legal and compliance department! When will this be resolved?! ยฃ1800 still outstanding to be refunded. Infuriating and illegal behaviour!
@stuskill@CharliTruelove@TUIUKcares@TUIUK No not from TUI - thatโs just the standard compensation under European law for the flight delay. We got a text while on holiday to say we would receive that within 28 days (without putting a claim in) so definitely still expecting separate compensation from TUI for loss of a day
@stuskill@CharliTruelove@TUIUKcares@TUIUK Hiya! We put a claim in when we got back but havenโt heard anything yet ๐ have you? We did get a cheque through the post for 400 euros per person but that was the the flight delay.. Did you get that? Expecting more from TUI for losing a day of an all inclusive holiday.
This weekend we make history with @swedishousemfia
The boys are bringing their biggest show to dateโฆ a full stage takeover on Sunday.
The production is so big that it will require a full day to install.
As a result they will be playing an exclusive extended set from 21:15
@CharliTruelove@TUIUKcares@stuskill@TUIUK We booked a package too! When I spoke to them earlier they said when we arrive at the resort we will get given a pack with information as to why the flight was delayed and how to go about claiming compensation so I am guessing (hoping!) that they have informed the hotel ๐ค๐ฝ