@BritishGasHelp You have now sent me a letter telling me that I need to get my meter readings to you by December 5th or you are going to estimate my meter readings. I do not want that to happen.
@BritishGasHelp I have attempted to reply to your SMS to submit my meter readings and that fails with a "message not sent, number is not formatted correctly" error because you sent your SMS from the 60023 short code that refuses to work.
@BritishGasHelp I'm a new customer who is failing to get my meter readings to you. I submitted my meter readings four days ago via your website and they do not shown up in my online account.