@easyJet I have done.
The issues are:
- shocking ongoing delay
- zero communication
- late issue of food vouchers
- food vouchers not anywhere near enough in extortionate airport
- food vouchers cannot be used in all but one location, with that location having no available food left.
@easyJet you have delayed our flight by almost 3 hours - when you finally sent a voucher for food it doesn’t work at the shop which is on your list - and there’s only 2 choices. 1 has no food left. The other says the voucher doesn’t work. Really shocking as usual.
@TPEassist@CallaghanJamie Yes. But the 19.15 has arrived (although laughably, after over 2 hours of cancellations, with just 3 carriages). Shambolic as usual.
@TPEassist there is a deafening silence in terms of information to your passengers at MCV. No-one - including the station staff - know what’s going on. You need to communicate - it’s a complete mess (and a common complaint). Tell people what’s happening!!
@TPEassist@CallaghanJamie What are you proposing for customers trying to get to HUD? Which services from MCV/MAN are likely to be running? Next departure seems to be 19.58 MAN - will it bypass MCO/MCV? Or be cancelled? 18.30 is sat somewhere near Salford?
@TPEassist@CallaghanJamie MCV-HUD. The 18.30 was showing as running - but hasn’t showed up. So now - whilst I could have gone to MAN, I’ve missed it and I’m stranded for yet another hour. The lack of communication is shocking - boards say one thing, staff say another. No clear guidance on socials/web.
@BatstoneJC@British_Airways@SimonCalder I can’t stand them blatantly misleading / misrepresenting. It’s very clear - they’ve cancelled the flight and have an obligation to reroute.
@British_Airways have now twice told me that they need to have Avios availability to reroute me on a flight they have cancelled. This is simply not true. UK261 requires rerouting under comparable conditions. Complaints team making the same false statements. @SimonCalder
@wizzair please refund me for the flight you have cancelled. I’ve requested it - and you’ve ignored it. I can’t make another request online and your website won’t allow me to raise a complaint - it just directs me back to request a refund online!’
@Louisfire4000@Ant025840645006@samuel_leeds They do - but not if the funds ultimately originate from the parents. If it were grandparent’s company, this plan might work. But not with a minor child of the company owner/founder.