(っ◔◡◔)っ Joe Robb

Husband, dad, & tinkerer. When I'm in front of a computer I make people click on things.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

I didn't take this one, but I'm in it and I love it.

We're men, in the snow. We will continue to be so. 😁 https://t.co/u1sjF0oNNW

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

We have the biggest tallies of our rallies.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@DavidColeAIA It's a good one.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@kylewilsontharp I would love to look at their campaign set up...

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@TractorSupply I'm a customer, and I'm sorely disappointed in this.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@iPullRank In!

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@realBrookNash I bought ads before ad platforms used machine learning, and I know what UTM stands for and why.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@Timcast I can get a digital billboard ads up, all over your city, in less than a day.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@L5Sourcerer Let me know if you're still around - would love to say hi.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

🤮

Some people, I mean ... Ugh

[Suumit Shah @suumitshah]

We had to layoff 90% of our support team because of this AI chatbot.

Tough? Yes. Necessary? Absolutely.

The results?

Time to first response went from 1m 44s to INSTANT!
Resolution time went from 2h 13m to 3m 12s
Customer support costs reduced by ~85%

Here's how's we did it 🧵

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@SwiftOnSecurity Please tell me the browser add-in offers mouse support.

[bald ann dowd @ali_sivi]

the oppenheimer marketing team will drop one nuclear bomb on each barbie press city

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@AdamSinger Luckily, no one's cost center will foot the bill for the headset.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

Wot wot

[Andrew Feinberg @AndrewFeinberg]

MORE: It is understood that Mr Trump's last White House chief of staff, @MarkMeadows, has agreed to plead guilty to several lesser federal crimes in exchange for his testimony under a limited grant of immunity. https://t.co/7ZMm60nhxf

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@chrisbergman Why?

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@thebradking It depends on the marketing director. Fwiw, a marketing director should understand the numbers, IMHO, cause otherwise how can they effectively market?

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@diornotwar Yup. Up4Sale. They sold to eBay for $100M in eBay stock in the 90s

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@winemedineme He was good friends with our family priest. Good dude.

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@livelovegeek #lame looks like it's time for a Livestream presentation!

[(っ◔◡◔)っ Joe Robb @JoeLRobb]

@AmberCadabra Samesies, but replace "tech company" with "CPG company." Such a volume of new information...