John Tucci

[John Tucci @john_tucci]

@RogersHelps I’m not interested in waiting in the phone for another four to five hours.

[John Tucci @john_tucci]

@RogersHelps So I didn’t get a call at 3 PM from tech support. I can’t say that I am surprised. Who can help me? I’m not spending another 5 hours on the phone. Please DM me and I’ll give you my number.

[John Tucci @john_tucci]

@RogersHelps I’m not holding my breath that they will call back. I think the person just said it to get me off the phone. What a joke!

[John Tucci @john_tucci]

@RogersHelps Still waiting

[John Tucci @john_tucci]

@RogersHelps Almost 4 hours on the phone with @Rogers spoke to cancellations and they are willing to send me two pods at n/c but they had to send me back to support. Still on hold 😡 #rogerssucks

[John Tucci @john_tucci]

@RogersHelps How can I? Most of the time you go through the verification and then it says that they are too busy and hangs up. I had to call the sales department and get her to put me through. After support answered, he wasn’t helpful at all. I asked to pass me on to the cancellations.

[John Tucci @john_tucci]

@RogersHelps Yes you will. I’m cancelling everything and going back to Bell. I have no time to waste on the phone with you guys every week. #cancelRogers

[John Tucci @john_tucci]

@RogersHelps @Rogers I’ve been on hold with support for 45 minutes. How is this acceptable? Why should I continue to pay my bill? I knew that switching from Bell was a mistake. 0 stars out of 5

[John Tucci @john_tucci]

@RogersHelps You should call this RogersDOESNOThelp

[John Tucci @john_tucci]

@RogersHelps After 1 hour and 22 minutes someone picked up. However, instead of taking the advice from your technician who visited my home, he insists on doing his own “troubleshooting”.

[John Tucci @john_tucci]

@uttdkola England

[John Tucci @john_tucci]

@soran0312_ 16

[John Tucci @john_tucci]

@RogersHelps I should have never switched from Bell Fibe. Sometimes it’s not worth saving a few bucks to get an inferior product. The salesperson that came to my door assured me that Rogers had upgraded their product. Obviously that’s bull$hit

[John Tucci @john_tucci]

@RogersHelps DM sent

[John Tucci @john_tucci]

@RogersHelps How long should I stay on hold for? I’m at 1.75 hours now. Just help me please.

[John Tucci @john_tucci]

@RogersHelps Ontario. In Bolton just north of the airport

[John Tucci @john_tucci]

@RogersHelps Just hit the 1.5 hours on hold mark.