John Viklund

CX AI Lead @ Volvo Cars | AI Strategy & Customer Experience Transformation | Ex-Founder & Product Lead

[John Viklund @johnviklund]

@mvanhorn @bot Store photo to scan and watchlist. I snap a tag, it pulls brand / SKU / size, saves a price cap (new only if >20% off list, used only if well under street), then scans daily and pings me only on a real hit. That silence is the actual hack.

[John Viklund @johnviklund]

@JakeFleshner Business X-ray

[John Viklund @johnviklund]

Completely agree. Open models are becoming foundational infrastructure. But open models alone aren’t enough. The world also needs open-source tools and frameworks that make it easy for everyone to build, orchestrate, and deploy AI with them. Innovation shouldn’t be limited to a handful of large companies.

[John Viklund @johnviklund]

@catalinmpit Do you need to capture the whole market? Its a big planet with lots of potential customers...you only need a few to validate and generate revenue. Thats how I overcome this.

[John Viklund @johnviklund]

@MatthewBerman @thsottiaux /loop until @thsottiaux stops 😅

[John Viklund @johnviklund]

Lately I’ve cared less about the model provider and more about matching models to the job. My workflow has stages (brainstorm, spec, plan, execute, review, learn) and each uses the model best suited to that step. Every cycle produces evals, which I use to keep updating those matches as new models ship.

[John Viklund @johnviklund]

💯

[Andrej Karpathy @karpathy]

One pattern I find useful for working with LLMs is a nice long ramble session. Sometimes the LLM needs more bits to understand what you're trying to achieve, but you're too lazy to type them. In these cases I like to lean back, switch to /voice and just ramble for like 10 minutes, total mess, anything goes, full stream of consciousness. Sometimes I declare it up top, something like "switching to speech recognition sorry for any typos...". Sometimes I turn it into a small interview of a few turns. But I find that the LLMs are somehow very good at reconstructing long incoherent rambles and often their echo of your own tangle of thoughts comes out quite a bit cleaner than what you started with. The result is that you improve the mind meld and have to correct things less from that point on.

[John Viklund @johnviklund]

Agent loops vs agent graphs, World Cup.

A loop is a player: read the game, act, adjust, repeat.

A graph is the team’s tactical system: roles, transitions, set pieces, and responses to changing conditions.

Great players create moments. Great systems help them win consistently.

[Peter Steinberger 🦞 @steipete]

Are we still talking loops or did we shift to graphs yet?