I'm at Microsoft leading the Windows and Content Intelligence UX writing team. We make sure the best verbal design is in our products and UX. (views are my own)
The impact of words is unprecedented with AI. "These are just a few examples of how the design of the content — the careful consideration of the experience created by the words and language in play — has become essential to intelligent systems..." https://t.co/jlUbri3QLH
Check out these insights in how writers home in on the right language to thoughtfully build trust in products and experiences. Great work, @sendvodka! Writing for trust by @sendvodka https://t.co/DOO5ligxJ6
Excited for the discussion around bringing the Arts and Humanities into Tech. My keynote is on the 28th. Check it out: LavaCon UX: A Virtual Content Strategy Conference https://t.co/xPUZH0Vzsk
@LavaCon@Microsoft I am so looking forward to it this year! Virtual talks are surprisingly impactful and seems to drive a more engaged conversation in some ways. See you in a month and bring your thoughts for an open discussion.
"My entire training is steeped in the humanities, and when you combine that with an aptitude for science, you wind up being a physician." https://t.co/xC2lHWwCO9
My team’s offering to healthcare bots focuses on emapathic tone as a design affordance. My hope is it resonates loud and clear right now. #healthcare#bots https://t.co/ZEaW5r5MZ7
”... it’s not even about emphasizing STEM education. It’s about how we are nurturing the local school communities of teachers, school administrators, the parents, and the students.” #digitaleducation https://t.co/r9qstr0BX4
@Spotify I just received an email saying that I needed to change my Spotify login due to suspicious login activity. However, the email's links to Terms of Use, Privacy Policy and Contact Us are not active. Suspicious. Can you help me?
“After being confined to a small space for months, I actually started to crave nature — the color green, the smell of fresh dirt, and the feel of warm sun on my face.”
"...we’re working through it.” Both my company and my daughter's independent school chose to remote work/learn before it was suggested. It turned out to be a good choice, one that could positively impact people like Satya's son, and my own father-in-law. https://t.co/FYWJpVsunV