Really disappointing with @tesco pickers, shop arrived Thursday’s and expensive lamb joint use by 2 days later before Sunday, when 9/10 it’s bought for a Sunday roast, so had to freeze (only realised yesterday). Where’s the common sense?!
@LNER Thank you.
Seems a bit unfair if the trip is cancelled all together, with no date to transfer to.
I guess last minute booking is the only way to ensure you don’t lose your money, but at a higher price.
@LNER Thank you.
If after 2 hours from booking an advanced, what happens if I need to cancel, as often I book in advance for business, then if meetings get cancelled, can I not get a refund?
Seems like this promotes last minute booking and therefore higher prices?
Hi @LNER team,
I’m hoping you can help please - how do I request a refund on a taxi that I had to take due to the 8hr delays 16/4 evening into the morning?
@LNER Appreciate your reply, thank you. This has long being an issue so I don’t see the point of taking valuable time off the great job train mangers do, more of a LNER wide problem that needs fixing - it sounds like this has been identified but would be great to know the timeframes?
@LNER Hi Team, not just today but enough times now to justify this comment - I’ve travelled standard class at peak time and 1st class too that is aimed at commuters paying a premium, yet the Wi-Fi is so poor, how is this ok when your pricing targets peak time commuters?
@lampsy Hi, I placed an order on the 2/5 and no sign of it yet - when calling it repeatedly goes through to voicemail each time, can you help please in telling us when our lights will arrive? Many thanks
@sainsburys It’s all good, not looking for a refund just bringing to your attention as not a nice find - photo below of packaging and bought from monkscross at York
Hi @LNER team, I’ve been trying to request a refund on tickets I bought when trying to get home from KX Wednesday when the signals went down at Grantham, but I didn’t use the ticket - however I keep getting this error message, can you you help please?
Good morning @LNER team, just a little bit of feedback re your new Wi-Fi service, it’s not working as it won’t even load me in to the LNER web page to claim delay repay for yesterday 😭😭