@DVLAgovuk Thank you. The issue is that I cannot get through to the phone lines or web chat. I get a constant message to say try again later. I have been trying daily for quite some time now. We are almost at 12 weeks. Any other suggestions please?
A great performance from our lads today with an 8-0 win against Edinburgh City Colts.
Goals:
Ben Mapstone โฝ๏ธโฝ๏ธโฝ๏ธ
@KaisSafdar โฝ๏ธโฝ๏ธ
@StormWhitelaw โฝ๏ธ
@wilsonrobbie04 โฝ๏ธ
@_Dillonwalker โฝ๏ธ
Another MOTM performance from Ben Mapstone who continues his great run of form.
@virginmedia The automated message said โwe are very busy, please call back later. It took me 54 minutes to get through. I donโt have another 54 minutes. Plus, they would have been closing at 9. 10 hours in total over last few weeks. I am absolutely done!
@virginmedia have tried to call for weeks to cancel! Waiting times ridiculous each time. Waited hour to get through. Was told had to transfer to cancellations (pressed option 4 for cancel) which would take another 30 mins. Then hung up on. I am at a loss with next steps. Shocking
@virginmedia So finally got through after 54 minutes to Gary in retentions who offered me a great deal. He advised we needed to speak with another dept re SIM and it would be sorted. Put me into a queue which advised were too busy and to call back another day. At a complete loss what to do!!
@virginmedia This is a shocking response to someone who is complaining. Being someone who works full time with no availability at said time I am at loss as to what I can do. It has been raised as an official compliant.
@virginmedia Read my original tweet. I have tried this method on several occasions to no avail. Either hour waiting or being hung up on. I would like someone to contact me !!!