@theJeremyVine I’ve just got back from the USA
Didn’t use my internet from @tescomobile with £150 bill. They said it’s apps in the background using data. That was within 7 hours. Got the charges txt after 8 days of being in the USA. 8 days too late.
Jordan Shrewsbury
@tescomobile Thank you. I have written to Tesco’s complaints who have offered to pay £75 but I am now in the process of going through the Financial Ombudsman giving my evidence and Tesco’s responses.
@tescomobile That’s easily said now. Doesn’t help my situation. Definitely taking this further if nothing is done about it.
I should have been given the charges info when I landed NOT 8days later. Tesco have acknowledged this
@tescomobile My argument is that my phone internet wasn’t used by me but apps. Within 7 hours I had a £150 bill. I’d hate to think what it could’ve been. No warning of charges before it’s too late. Tesco have sympathised with their error and offered to write off £75. Still a lot to pay