Jordi Simons

Sarcastic bystander...

[Jordi Simons @Jords22]

@PizzaExpress It is for an event September 2023. When will it be back in action??

[Jordi Simons @Jords22]

@PizzaExpress you once did a mobile van at Henley Festival. Do you still do that and for private events??

[Jordi Simons @Jords22]

@British_Airways want to book flights. Have voucher that can only be used on the phone. Ring every day at 8am. Sit in a queue for an hour and then you hang up on me. This is ridiculous

[Jordi Simons @Jords22]

@Gateley @Airbnb_uk Understatement of the century

[Jordi Simons @Jords22]

@Airbnb_uk my Airbnb account gets hacked yesterday and over £2000 charges have been put through on my card. All you have done is cancel my account. I can not contact your help centre as you need an account to do that and you have deleted mine. Please tell me what I can do

[Jordi Simons @Jords22]

@BBCNews a covid Christmas

[Jordi Simons @Jords22]

@British_Airways you have cancelled my flight. I cant request a refund online so I call the number on your website and an automated voice tells me you cannot speak to me right now and then hangs up. This is unacceptable. The law states you have 14 days to refund once cancelled

[Jordi Simons @Jords22]

@Ryanair when are refunds going to be processed. Still waiting on refunds for flights that were cancelled and due to fly back in April

[Jordi Simons @Jords22]

@AppleSupport spent 23 minutes on the phone to your customer service team confirming my details only for them to tell me that in order to upgrade my phone I have to come in store. Surely in the current pandemic climate insisting on customers coming into stores is not a good idea

[Ed Ventham @edventham]

@lastminute_com I have just dm’d you about a refund rather than Travel Credit (which was the only option you were giving for a full return)

Please respond.

[Ed Ventham @edventham]

@Ryanair I submitted refund forms over two weeks ago. What’s your response time??

[Ed Ventham @edventham]

@easyJet I’ve received a refund for one of my flight bookings but a credit note for the other...I don’t want a credit note I want a cash refund - how can I switch this?

[Ed Ventham @edventham]

@lastminute_com We have been speaking through direct messages and suddenly this morning I get an automated response saying you are no longer responding through Twitter. Clearly just another way you are trying to get out of paying people back. You are breaking the law.

[Ed Ventham @edventham]

@easyJet I asked for refunds for all flights I had booked with you for a flight in April. You have refunded 1 booking but are now claiming they I requested vouchers for the rest which is not true. What you are doing is immoral and illegal. Please respond

[Ed Ventham @edventham]

@easyJet @easyJet_press I have asked for a refund for my flights and your insisting on giving me a credit note.
Give me back my money

[Jordi Simons @Jords22]

@Flight_Refunds

[Ed Ventham @edventham]

@lastminute_com We have been speaking through direct messages and suddenly this morning I get an automated response saying you are no longer responding through Twitter. Clearly just another way you are trying to get out of paying people back. You are breaking the law.

[Jordi Simons @Jords22]

@Flight_Refunds

[Ed Ventham @edventham]

@easyJet I asked for refunds for all flights I had booked with you for a flight in April. You have refunded 1 booking but are now claiming they I requested vouchers for the rest which is not true. What you are doing is immoral and illegal. Please respond

[Ed Ventham @edventham]

@lastminute_com are refusing to refund flight money and are only returning “travel credit” - it’s not for the consumer to prop you up.
Give me back my money you thieves!
#lastminute #Covid_19

[Jordi Simons @Jords22]

@jet2tweets I am still awaiting a response to this tweet. I have also sent you a direct message. Please respond immediately

[Jordi Simons @Jords22]

@jet2tweets are you going to start offering customers refunds not credit as per the law? The article released in which? today states quite clearly that you must offer a full refund within 14 days