@Avis incredible, disgusting and unfair service.
Nobody can help me.
How’s that possible? Always the same SHT in Mexico!!!!!
I was obligated to pay 2 times the cost I prepaid, using a special insurance. For a shty van, not even a recent model!
I receive it 30 minutes later…
So, customer support offer me 2 alternatives:
1. Leave the car in the office I collected it and then I have to pay a fee, due to the assistance. Wtf
2. Go to the airport (20km far from me) and hope that they have an alternative car. HOPELESS