J Prasad

Home of finest bone china crockery, glassware & melamine . For queries contact us 📧[email protected] ☎️01145710238 📱9811911273, 9999415377

[Akash Gupta @jawaan_cheetah]

When democracy goes beyond boundaries - It becomes hard to find the correct path

#DelhiElection2025 #DelhiElection2025
@ArvindKejriwal @AAPDelhi @AamAadmiParty @ndtv @aajtak @timesofindia @ABPNews @htTweets
@ZeeNews @indiatvnews
Location: Azad Market chowk, Delhi 110006

[Akash Gupta @jawaan_cheetah]

@zomato @zomatocare : order #6170207028

I have received expired ice cream. I realised it after finding the taste was abysmal. In hindsight I checked the date of expiry. i had to throw up. As a compensation, I received a refund coupon from Zomato. Is this what you stand for? 1/2

[J Prasad @jprasad_]

@jawaan_cheetah @ShiprocketCare @ShiprocketIndia @EcomExpress_Ofc We are losing customers due to the unprofessional services of your courier partners. Please pull them up and get it delivered. I cannot give any explanation for 18 day delay for a delhi to Jaipur delivery. It's just pathetic customer service

[J Prasad @jprasad_]

@ShiprocketCare @jawaan_cheetah I don't know how you define an urgent delivery attempt. It has been 4 days since you mentioned this. Customer has not been contacted, nor the shipment has been delivered!!

This order was booked on 26th June and today is 16th July. Absolutely shameful service standards!

[J Prasad @jprasad_]

@ShiprocketCare @jawaan_cheetah @ShiprocketIndia There has been no reply/response to the initial issue. Absolutely pathetic customer support. Online selling and margins often get squished when e-commerce service providers resort to such malpractices

[J Prasad @jprasad_]

@ShiprocketCare @ShiprocketIndia : Very unprofessional dealing.

So many other online sellers must be suffering on this account. You received COD AMOUNT & gave that to us. What about the compensation for the lost shipment? It was a malpractice done at your end! Get this sorted

[Akash Gupta @jawaan_cheetah]

@ShiprocketIndia @ShiprocketCare : Want to highlight a glaring malpractice being done by your team.
AWB: 341534235484 (COD order)

Shipment was tampered. Customer received wrong product. All image proofs were submitted and accepted by Shiprocket. Courier was marked lost.

[J Prasad @jprasad_]

@ShiprocketCare @jawaan_cheetah : Please look into how the amounts are getting deducted from our shiprocket wallet due to the substandard practices being followed by @ShiprocketIndia @ShiprocketCare

[J Prasad @jprasad_]

@ShiprocketIndia @ShiprocketCare :
AWB: 624552004
Shipped using @EcomExpress_Ofc
Customer opened the packet and received bricks instead of the crockery
Ticket has been created

Second time it has happened when sent using @EcomExpress_Ofc

[J Prasad @jprasad_]

@ShiprocketCare Such a smart way to spend 15-20 days to complete your investigation and camouflaging it by marking as lost shipment!

So many such cases go unnoticed. IT TOOK ME SO LONG AFTER NUMEROUS FOLLOW UPS and finally resorting to X to get my refund which will again take DAYS TO PROCESS!

[J Prasad @jprasad_]

@ShiprocketCare Just received a mail marked it lost or accepted the shipment damage/ incompleteness and initiated the refund in your Shiprocket Wallet.

Please tell me what action you have taken against such malpractise

I want complete refund of forward freight and shipment value!

[J Prasad @jprasad_]

@ShiprocketCare @ndtv @CNBC @TOIIndiaNews @htTweets @TheQuint @aajtak @ABPNews @CNNnews18 : Look at the harassment being faced by us.

We have already incurred double freight and product cost to send replacement to customer. Further, @ShiprocketIndia is never finishing their investigation

[J Prasad @jprasad_]

@ShiprocketCare Why is this taking so long? Please give a date for this episode.

Are you recovering the amount by raising frivolous weight discrepancies? All my shipments are being raised for weight discrepancy despite them being accurately measured and weighed. VERY UNETHICAL

[J Prasad @jprasad_]

@ShiprocketCare @ShiprocketIndia @ShiprocketCare : How long will you take to complete your investigation? Its been over 2 weeks now.

All details - Shipment value + freight charges + Opening video + images = ALL HAVE BEEN SHARED

Please stop the harassment and give a closure for this episode

[J Prasad @jprasad_]

@ShiprocketCare @ShiprocketIndia @ShiprocketCare : Ok I will follow up after 2 WORKING DAYS and then expect an update

[J Prasad @jprasad_]

@ShiprocketCare By when can we expect a reply after your escalation desk and investigation team has completed their due process? Please confirm

[J Prasad @jprasad_]

@ShiprocketCare @ShiprocketIndia @ShiprocketCare Please let us know if any further images of the packet is required. I have shared pre-shipping images. I have also shared unboxing video wherein the customer received bricks

[J Prasad @jprasad_]

@ShiprocketCare All interactions are happening here. I hope your escalation desk is back from Xmas holidays and takes this matter urgently

@inshorts @timesofindia @htTweets : Please see how ecommerce shipping providers are creating issues for online selling

[J Prasad @jprasad_]

@ShiprocketCare Will wait for your team to take their sweet time to complete their investigation on "working days"

I will have to follow up after 1 week to know the status of investigation again

The same harassment continues

[J Prasad @jprasad_]

@ShiprocketCare Here is proof of single single images uploaded multiple times - since it was not possible to add more than 1 image in one go

For further queries:
You can contact [phone]
Main number 9811911273 will be operational from Monday

[J Prasad @jprasad_]

@ShiprocketCare There was n option to upload multiple pictures. Hence I uploaded different pictures using different wndows. Please confirm if you have received them

For any clarification regarding this incident, you can reach out on

9999415377