Julie Welham

[Julie Welham @jpw215]

@AudiUK @julie AV71 GGE. [email protected], 07785 908013. Harold wood. Easier to speak - had car since last Thursday to fix 5 things - one thing at the 3rd attempt, one at the 2nd. one item needs approval but we called the warranty department yesterday and they hadn’t even been contacted

[Julie Welham @jpw215]

@AudiUK re Audi Harold Wood servicing. Appalling service - phone almost never answered. Currently sitting waiting (again) to try to get an answer - been on the line for 30 minutes only to find myself back at square one and assume at the back of the queue again

[Julie Welham @jpw215]

@WelhamOfficial You are clearly slacking @WelhamOfficial 😂😂😂

[Julie Welham @jpw215]

@AudiUK how do you justify a £320 for a 2 year electric car service which doesn’t include the only two things that are required at 2 years - pollen filter and brake fluid. So £500 for a walk round the vehicle and pollen filter/brake fluid change. What a rip off.

[Steve Welham @welham43]

The @rafredarrows synchro pair at #RIAT23 ..never cease to astound !

[Julie Welham @jpw215]

@Matthew42854564 @Fly_Norwegian That’s disgraceful Matt! @Fly_Norwegian - I hope you are proud that you have left a family on their first trip abroad with their 5 month old completely abandoned. I had always thought of the Norwegian people as kind and efficient - doesn’t seem to apply to their national airline

[Julie Welham @jpw215]

@OpenSpaces_UK Good luck Adam!

[Julie Welham @jpw215]

@O2 That was given to me on 2nd feb and follows loads of others throughout January.

[Julie Welham @jpw215]

@O2 what’s going on with your customer service I’ve a problem since Christmas not sorted after many hours in queues and incidents raised. Twice today I queued for half hour and the call handler just cut the call mid conversation. Is this your new technique for call handling

[Julie Welham @jpw215]

@O2 O2…. INC000005630755

[Julie Welham @jpw215]

@O2 Yes - many times

[Julie Welham @jpw215]

@O2 Latest incident number O2…. INC000005630755

[Julie Welham @jpw215]

@O2 There is a long and involved history in my record

[Julie Welham @jpw215]

@O2 08

[Julie Welham @jpw215]

@O2 Today - 30 minutes waiting from my mobile. Call handler clearly had my number and had opened up my record to see the history. Call disconnected no call back. Another 30 mins - next attempt landline - asked her to call back if call is disconnected. Call disconnected no call back.

[Julie Welham @jpw215]

My favourite part of the orchestra is the conductor because he is working hard in every song and his work doesn’t get noticed, from Megan. #rahchristmas

[Julie Welham @jpw215]

@BBCSpringwatch we have had large numbers of bramblings in our garden this year for the first time and they are still here now. We are a long way south (Essex) - is this unusual?

[Julie Welham @jpw215]

@hiren_dave @British_Airways Depends what you call sorted - I am just setting out to do the whole things again and hopefully get on board today. My flight was 2 hours late as well so like you feel like we could have been allowed on

[Julie Welham @jpw215]

Wow @British_Airways - what a shambles. Two hours queue for checkin and the flights close without us - 4 flights worth of people going nowhere

[Julie Welham @jpw215]

@m4dphys @British_Airways I suspect there were hundreds of us stranded. British airways need to learn what happens when you put your employees first - business improves, returning customers and recommendations increase and profits go up. They will go out of business if this is how they carry on.