@GameStopHelp And please respond publicly because I want everyone to see how you guys give your customers a positive experience because I haven't seen it yet. I dont want to hide how you guys treat and deal with loyal customers
@GameStopHelp Definitely will not purchase again from @GameStopHelp@GameStop or will I refer my friends to neither. I've purchased many items in the past but never again. Yall customer service is the worst when it deals to having an issue
@GameStopHelp Just wait some more with no time-frame of when the issue can be resolved and being offered $5 in points for the inconvenience. But the carrier has claimed responsibility to your customer service 3 times and still no resolution.
@GameStopHelp Has not done their job by contacting the carrier. Instead rather deny a claim with no proof of delivery or anything to prove an item was delivered.
THEN TO BE OFFERED $5 IN REGARDS TO THE ISSUE of a $600 item AND the WAIT is ridiculous.
Over 3 weeks no resolution but
@GameStopHelp Tier 2 is no help because you can't be able to communicate with them and they make you wait 7 to 10 days just to deny a claim which they do no research on. And provide no actual proof of delivery. The carrier has claimed responsibility of the lost package but your Tier 2 has
@GameStopHelp I've been dealing with a non received order since 5/4 and still all now the issue has not been resolved. Your customer service just lies all the time saying that supervisors are not available but if u call back 2 seconds later and get another rep they can get a supervisor for you