Jeff Schiller

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp TS steps. Your tech said the Tivo box needed to be replaced. That should be in your tech notes from the tech visit 2 days ago. Please schedule a tech (early next week, this is a recheck) to come out and replace the Tivo box.

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp Remember me? Your tech came out after a week of degraded TV service and didn't fix anything. Calling in to tech support now and they can't send someone out until December 14th. Completely unacceptable. @Suddnelink should be embarrassed by your customer service.

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp Already waited 5 days for one appointment. Now the phone tech wanted me to wait another 3 weeks. Completely unacceptable since your tech couldn't fix it when he was out 2 days ago.

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp Message sent

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp your phone technician at my request to send me to customer service, sent me to a closed entity that hung up on me. Worst customer service ever. @ATT

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp Why do you send a technician out to fix an issue without the necessary equipment to resolve the issue? By time this gets resolved, it will have been a month of degraded service.

[Jeff Schiller @jschiller2016]

@SuddenlinkHelp Angela - DM Sent, I think.
The neighborhood name is Cross Oak Ranch in Crossroads, TX. Zip Code 76227. Numerous homeowners with same issues and have called in. Tech support says nobody has reported the issue.

[Jeff Schiller @jschiller2016]

Hey @Suddenlink @SuddenlinkHelp Internet goes down 2 to 3 times a day and my TV on all TVs has this remarkable picture. This way in my entire neighborhood with multiple people calling in to complain. You can't roll a truck until Tuesday - no outage reported. AT&T looking better.

[Jeff Schiller @jschiller2016]

@mercyme Dear Younger Me, I'd like to remind you that your car warranty is about to expire.

[Jeff Schiller @jschiller2016]

#LivePD
We want more Cecil.

[Jeff Schiller @jschiller2016]

Boy child received a stick from Stephen Johns at # DallasStars practice today. @stjohns28
#VictoryRising

[Jeff Schiller @jschiller2016]

@AllenAmericans
Let's go RED. Get 2 to even this up.

[Jeff Schiller @jschiller2016]

#GoStars