Jen Trinin

[Jen Trinin @jtri17]

@Gap Your representatives through the chat are still not assisting. They’re trying to send me to a 3rd party company @ApprissRetail who are totally unhelpful as well.

[Jen Trinin @jtri17]

@Gap why is your claims department denying a claim for missing items in my package?? I have received several packages with items missing in the past few months, and your claims department is now denying my claims! As an Icon member, I’m really disgusted!

[Jen Trinin @jtri17]

@Gap I sent a DM-

[Jen Trinin @jtri17]

@Gap Please DM me and I will respond with the information.

[Jen Trinin @jtri17]

@OptimumHelp I am waiting to see if someone assists me by DM. It’s pathetic that the only way to reach this company is through Twitter!

[Jen Trinin @jtri17]

@OptimumHelp @optimum this is the second time in less than a month without service for almost a week. I work from home and have no internet! This is totally unacceptable. Apparently it’s a problem outside, but the outside crews have not come, despite being messaged by the tech

[Jen Trinin @jtri17]

@bluemercury I placed an order several times for a Dyson Airwrap with my 20 off coupon. It was declined for “fraud” over and over. Customer service was of no help and on Sept 25th, told me someone would reach out to get it resolved. Still waiting.

[SafeHorns @safehorns]

ASSAULT AT CVS-
CVS employee/@UTAustin student was punched in the face yesterday 5/9 at CVS on Guadalupe. NO officers responded from APD or UTPD.
WHY @MayorAdler @kathietovo @austintexasgov NO RESPONSE? #ATXCouncil #WestCampus #Austin @GovAbbott #TxLege #Enough #FundPublicSafety

[Jen Trinin @jtri17]

I still have not heard back from anyone. I cannot believe how awful the customer service is. It was not always like this. I have been a customer for at least 25 years!

[Jen Trinin @jtri17]

@Bloomingdales I have not been able to resolve an issue with customer service after at least 10 phone calls. This is a huge waste of my time. An item was returned and received in early Feb, and my daughter has yet to get the credit for it. I’m been a cardholder for years.

[Jen Trinin @jtri17]

@Bloomingdales I have sent several messages via DM as well as on here and still have yet to hear from anyone!

[Jen Trinin @jtri17]

@Bloomingdales you told me last week to DM you regarding a credit that was never posted to my account, despite phone calls every week for month. I DM’d you the next day and every day since, and still no response. Can someone please please get back to me ASAP?

[Jen Trinin @jtri17]

@Bloomingdales I sent you a DM a few days ago. Can you please respond to it? I would like to get this resolved as it’s been months already and my account still hasn’t been credited. Thank you.

[Jen Trinin @jtri17]

@Bloomingdales @Bloomingdales

[Jen Trinin @jtri17]

@Bloomingdales I sent you a message this morning. Please respond when you can, thank you.

[Jen Trinin @jtri17]

@VerizonSupport I will send one now, thank you.

[Jen Trinin @jtri17]

@VerizonSupport I have been trying to deal with a few trade in’s that were handled incorrectly. I was promised 800 dollars and given 136-no explanation-and 0 for my iPad which was a promo for 200.
I have spoken to so many reps that I lost count & can’t reach the trade in dept.

[Jen Trinin @jtri17]

@Bloomingdales I sent a message and I really hope this can be resolved very soon. It’s been going on since the order was placed in November.

[Jen Trinin @jtri17]

@ReadyRefresh @ReadyRefresh I still have not gotten a reply after tweeting and sending DM’s. The “customer service” line just says they can’t take any calls due to high call volume.. my delivery came today when it was supposed to come tomorrow and there’s no one to talk to at Ready refresh!

[Jen Trinin @jtri17]

@ReadyRefresh I tweeted you both yesterday and today about a problem with a delivery that I did not want, and had no way of getting through so of course it was delivered anyway. You didn’t respond to either of my tweets. I’m ready to cancel for good.