Hi @OfficialFV this is my table that has smashed all over my house…. I rang the cheltenham store last Wednesday who escalated it for me…. We received an e-mail on Saturday asking to take a picture with a coin next to the damage?! I haven’t got a coin big enough sorry!!
@OfficialFV On Wednesday the glass on my table blew up… my house was like a bomb site and incredibly dangerous for my 3 children… someone was supposed to contact me on Thursday and still waiting for that phone call now…
Still haven’t spoke to anyone at the insurance company…. Other than the e-mail I had letting me know they know nothing about my claim… and that was 2 weeks ago! @asda
@AsdaServiceTeam Hey Asda, This is your delivery team reversing into my porch...twice! Any chance of head offices information as your insurance company is incompetent, this happened over 8 weeks ago....
@virginmedia could some one please help me-my parents have just moved into a new property, the existing property had Virgin but now apparently you need authorisation from the council and will take 5 more weeks although someone has already been to look at the property?!
@Tesco I have ordered something from direct and it hasn’t arrived in store and I have had no updates on when it will be arriving, can you help please??