@MattMcAuley2@betterhelp My credit card company just refunded the charges because no manager called me back after promising one would. @betterhelp Do better. You’re promising mental help help and you’re actually making it worse.
If you are using @betterhelp and they haven’t had a mgr return your call, your credit card company will waive your charges!!! Just call your credit card company.
I’ve done that. I’ve actually asked for a manager to call me back since last Thursday. And all of your people promise it’s been escalated and someone will call me back and I haven’t gotten one phone call. Nothing I gave them specific examples about how bad this therapist was and nothing.
@betterhelp i’ve been calling asking for a a Member Success Manager or Clinical Operations Manager to call me back since last week. You all are in the business of mental health and you have terrible customer service. Lawsuit waiting to happen. Massive.
BREAKING: Dozens of countries are reportedly using Donald Trump's words about Zelenskyy against him and announcing in official press conferences that the Iran War never should have happened, and the US needs a new president.
@TheView can you let Sonny know that she should probably tell the viewers, in full disclosure, that she has a child who is a student @Cornell. Noticed that was conveniently left out.
@artizan_joyeria Still trying to work through this garbage with you guys @artizan_joyeria and not only did you screw up the return, after all the communication you refunded the wrong thing