Rachel Howarth

Welsh weirdo in MCR. User researcher at Co-op Digital and craft beer lover. Don't tweet much.

[Co-op Digital Technology Team @CoopDigital]

.@justHand and @MaisiePlatts explain how research in-person helps to build empathy for the challenges our @coopuk store colleagues face https://t.co/eCY8MzSPXm

[Co-op Digital Technology Team @CoopDigital]

We are thankful to everyone who has helped transform Co-op so we could respond quickly, and well, to the pandemic.
❤️ 2020 has been awful but there is a lot to be grateful for too. ❤️ Here's what we did this year. https://t.co/cByd6k0RGs

[Rachel Howarth @justHand]

😍 @WorkshopTactics I'm pumped

[Hannah Horton 🕷️💙 🇺🇦 @hannahhorton]

New permanent role! We're looking for a content designer @CoopDigital to help shape our digital products and services. It's an opportunity to work on a brilliant team in a business that genuinely cares about doing the right thing.
https://t.co/3gURBY0JlR
#contentdesignjobs

[Co-op Digital Technology Team @CoopDigital]

.@WalkerUXRanger and @JmeKane designed a voice user interface with @CoopFuneralcare colleagues. Here’s how they did it and what they learnt. https://t.co/B8Q24i1R5i

[Co-op Digital Technology Team @CoopDigital]

How to run a remote design sprint during a crisis. @justHand explains.https://t.co/V8wEId5juI

[Co-op Digital Technology Team @CoopDigital]

.@hatwell and @matt_edd1 explain the changes we’re making to the Shifts scheduling app so we can better meet the needs of new and existing front-line colleagues. https://t.co/FnuBRGMJOo

[Ross Milner @Ross_Milner]

Well 500 miles 3 roadshows 2600 managers and 1 amazing product #SmartGap so proud of the work the team have done to make such an amazing product. Live in all stores from Monday !!! @CP_Whitf @markgrews1 @DurableStretch

[Co-op Digital Technology Team @CoopDigital]

Our team reflect on their 2019 highlights. https://t.co/bPxKX0ySAN

[Co-op Digital Technology Team @CoopDigital]

Last October we set up a team dedicated to supporting colleagues in @coopuk Food stores. We wanted to take away complex processes so they could spend more time and energy with customers. Here’s @justHand on how we’ve done so far. https://t.co/8A0sWFG4zG

[Co-op Digital Technology Team @CoopDigital]

"Seeing how colleagues had adapted 25-page "gap" reports revealed a lot of needs we might have otherwise missed." @justHand explains why contextual research was essential when designing "Replen" for @coopuk Food colleagues. https://t.co/8p7C77J5Ku

[Social Anthropology Manchester @UoMAnthropology]

To close this very active season for PhD awards, we congratulate James, now Dr James, Bradbury on defending his PhD dissertation entitled 'Hinduism and the Left: searching for the secular in post-communist Kolkata'

[Co-op Digital Technology Team @CoopDigital]

“Grief is not linear.” @SpencR06, @WalkerUXRanger and @hannahhorton explain how mapping out the practical and the emotional user journey has helped us understand our @CoopFuneralcare clients. https://t.co/wncc98F3BJ

[User Research North @URNorth]

Come and join us for a special one off evening with @jmspool on 28th May at 18:30 at the @bookingcom offices in Manchester.

https://t.co/AlUtSyxPAl

Entry is free but a ticket is required.
#URNorth #UserResearch #UserExperience #UX #uxdesign #Manchester

[Co-op Digital Technology Team @CoopDigital]

“I knew nothing about agile ways of working 6 months ago. This post is about the benefits of working in this way and why non-digital teams should be collaborative and committed to designing for their user.” @nlb_71 from Co-op Risk explains what he’s learnt https://t.co/Q2s1Ow1D2C

[Rachel Howarth @justHand]

@BarryBrosQuiz @saison_bar It's the German word for jelly #wackelpudding

[Katherine Wastell @kwastell]

So excited to be doing service mapping training @CoopDigital today with the brilliant @rcervetto.

Today we’re mapping food e-commerce, shifts and web platforms.

Next week is funeralcare guardian, ventures health and membership.

[Chris Ward @chrisward843]

Introducing Visit! Simplifying how we handle visitors to our stores. Now in Beta testing on both tablets and customer till screens around the country. @jameslbeane @logue_steven

[Katherine Wastell @kwastell]

Research is critical to the success of our work @CoopDigital. Help us make products and services that provide commercial return and community benefit.

Lead design researcher role: https://t.co/UtIDDKd8PP
2x design researcher roles: https://t.co/Iy3VxyddSq

[Rachel Howarth @justHand]

@gemmz_robinson @SimonHurstUX Great, I'll DM you more info :)

[Rachel Howarth @justHand]

@gemmz_robinson Hi Gemma, I work with @simonhurstux at Co-op digital - would you be interested in taking part in some user research for a site we’re working on? It would take 10 minutes tops!