@AndrewMichaels6 @Deliveroo@DeliverooHelp Most his time. Looks like I won’t be using @Deliveroo again anytime soon though. So they’re doing their bit for my health as it turns out
It appears having HomeCare Four, at £55.97 a month, entitles you to an 8 week wait for someone to pop out and fix a leaky tap. Appreciate strange times / covid but poor service @BritishGas@BritishGasCon seriously considering cancelling
Well done @GWRHelp, politely encouraging social distancing on the 16:24 St. Erth to Paddington service. Disappointing that people ignored the repeated requests over the tannoy #positivecustomerrelations
@Tony_stylesMK @aimees180@LNRailway Not sure if it’s just a coincidence or not but, checked my bank app this morning and the refund is due to be paid tomorrow. Good luck both.
Has anyone had any sort of communication from @LNRailway regarding a refund of their annual season ticket. Submitted my claim back on the 6th of April and still waiting
@Tony_stylesMK @aimees180@LNRailway I suspect we’re 3 of many. Communication would solve a lot of frustrations, as always. I know of colleagues on other lines that received their refunds in days!!
@aimees180@LNRailway It’s the lack of communication and inability to obtain a status update that is frustrating me. @LNRailway surely there’s a way of obtaining some sort of update?
@LNRailway 38 days and counting, waiting for news on my refund. Communication has been rather poor which is in stark contrast to the delay repay service.
Has any consideration been given to an unprompted compensation payment for those lucky enough to have paid over £5400 for their season ticket @LNRailway ? This week having been unacceptable so far.
@AvantiWestCoast Any idea when the pain, currently being inflicted on commuters, will be over? Tuesday 10th March and we seem to be no further forward!
Utterly appalling conditions in the 06:53 MK to London Euston service, Tuesday 10th March. @LNRailway some mitigating circumstances but not a service to be proud of!!
Dear @AvantiWestCoast, I’d just like to pass on my appreciation for the patience and wonderful customer service I received on Friday night. 21:00 Euston to MK(?). Train manager Phil Johnson? was fantastic in looking after a tipsy oversleeping commuter #manythanks#StokeOnTrent