JustJac202

On a new adventure into the unknown

[JustJac202 @JustJac202]

@HSBC_UK Hi, is there a problem with your app? It’s logged my out and I’ve been trying to log back in without success - it’s saying I need to use a recognised device to generate a security code but i’m using the same device I always use!

[JustJac202 @JustJac202]

The email I was asked to send the info to was [email protected]

[JustJac202 @JustJac202]

@johnlewishelp Hi, I’ve been asked to send some additional evidence to you for a guarantee claim but I’m getting an autoreply. Is there a problem as I was able to successfully send info to this email last week?

[JustJac202 @JustJac202]

@SF_England Thank you 😊

[JustJac202 @JustJac202]

@SF_England Hi, I’m currently waiting for my Childcare Grant to be reassessed (I used the online form to update you that 1 of my children doesn’t require childcare at the moment). I just wondered what the current processing times were please? Thanks

[JustJac202 @JustJac202]

@ucas_online Thanks Aaron, I’ve just DM’d it to you :)

[JustJac202 @JustJac202]

@ucas_online Hi, I added a clearing choice on Tuesday afternoon and uni said they have confirmed it their end. Is there a delay with updates to UCAS Hub at the moment? Thanks

[JustJac202 @JustJac202]

@SF_England Thank you Angela 😊

[JustJac202 @JustJac202]

@SF_England Morning, is your secure message service down? The person supporting my application wants to contact you but the page doesn’t give an option/link to send a message anywhere? Thanks

[JustJac202 @JustJac202]

@ucas_online Thank you Lisa 😊

[JustJac202 @JustJac202]

@ucas_online Hi, I want to apply through clearing if the course I want is available but I only paid for 1 choice - when/how do I pay for additional choices through clearing as can’t see the option in my application as it’s read-only? Thanks

[JustJac202 @JustJac202]

@groupgreeting Yes, it’s working fine now. Thank you 😊

[JustJac202 @JustJac202]

@groupgreeting Hi, is your website down at the moment? I’m having problems accessing it, tried from multiple devices. Thanks

[JustJac202 @JustJac202]

@chilternrailway Hi, it’s come for you [email protected] I will DM you a full screenshot. Thanks

[JustJac202 @JustJac202]

@chilternrailway Just received an email saying my train from Marylebone to Birmingham Snow Hill tomorrow @ 17:38pm is cancelled but can’t see any details on your service update page - could you confirm whether or not it’s cancelled please as due to travel down to LDN tomorrow AM

[JustJac202 @JustJac202]

@AqualisaShowers Do you offer repairs on your showers that are out of warranty (shower is just over 2 years old)? Thanks

[JustJac202 @JustJac202]

@DandG_Support Hi, I’m trying to book a repair online but website isn’t allowing me to do so (keep getting error messages) Do you know when this is likely to be resolved? Thanks

[JustJac202 @JustJac202]

@ring_uk Hi, the ring app isn’t letting me view some recorded motion events but it will let me view others. Fault with the app or the doorbell?

[JustJac202 @JustJac202]

@BootsHelp Hi, I had an offer loaded to my advantage card for 300 extra points when I spend £30. My normal points went on a few weeks ago for the online purchase I made but the bonus points haven’t - can you look into this pls?

[JustJac202 @JustJac202]

@SF_England Hi, if I’m in receipt of the NHS Learning Support Fund parental support grant would I still be eligible to apply for the student finance childcare grant? Thanks