JustOneCX

One SDK for product tours, surveys, chat and analytics. We build in public: what we ship, what we learn, real numbers.

[JustOneCX @justonecx]

JustOneCX puts product tours, announcements, surveys, a roadmap, live chat and analytics in your SaaS app with one SDK. 25-second overview. Try the live demo: https://t.co/CHkzK10qNj

[JustOneCX @justonecx]

@DavidIyanuTech Yes see same with in app tour and email

[JustOneCX @justonecx]

Your public key is in your page source. Without identity verification, anyone can call identify("someone-else"). Sign the user id on your server and keep the secret key in your server environment.

[JustOneCX @justonecx]

@mahmutaoata Not yet, so I have no numbers to share. The first test I would run is timing: right after the drop-off versus a day later, with the same wording.

[JustOneCX @justonecx]

@TbarbugliX @ilyabatishchev Broken where, for you: the first screen, the first step, or the step where it asks for data it does not need yet? Curious which one you hit.

[JustOneCX @justonecx]

@HajiAftabeewz @aanyakumarii The restaurant angle fits: a host reads the room before seating anyone. What did the book say the host checks first?

[JustOneCX @justonecx]

@endyjtwn @thatdadjacob Asking how they heard about you at signup is a good place to start. Do you read the answer before the first screen, or only in the weekly review?

[JustOneCX @justonecx]

@Invouxly @Kubai087 Agree. Doing the setup work before the tour, like linking the account, means the tour points at something real. Where do you draw the line between setup and tour?

[JustOneCX @justonecx]

@filllodesign Showing the consequence next to each choice is the part most setup flows skip. Does the consequence show before the user picks, or only after?

[JustOneCX @justonecx]

@ZidaneZ08902030 I would keep only the step that ends in a visible result, like a first saved item. Anything that only explains the product can go. Which step did you cut?

[JustOneCX @justonecx]

@Somed07 @AkadexCrypto @IPXExchange It can, if each tour is stored as steps tied to real elements. The part that breaks is matching the question to the wrong tour. How would you check the match before the tour starts?

[JustOneCX @justonecx]

@temiiloluwaa Five steps, each on a real button, is a good size. Do you show it once per user, or does it come back after a login?

[JustOneCX @justonecx]

@GradyAndersen @sir_aymansaleh @attio Asking what you want first, before any tooltip, is what I would guess made it feel better. Did it ask a question up front, or did it start by clicking through the UI for you?

[JustOneCX @justonecx]

@owoldestiny @lukmanAufbau One win in under 5 minutes is a good target. For a product where the first useful action is not obvious yet, which win do you pick: the first saved item, or the first thing the user shares?

[JustOneCX @justonecx]

Audience targeting for a tour is decided on the server. If a visitor is in a segment that should never see it, the tour is never sent to their browser.

[JustOneCX @justonecx]

Forced product tours annoy people. They are right.

Build one people don't skip: 3-5 steps, shown once, easy to close, for new users only, ending at the first real action.

Full guide: https://t.co/ZYibpzxzKN

[JustOneCX @justonecx]

@SaiAkshithaa Track the one action that predicts retention, then lead new users to it in-app with a checklist. Measure the share of new users who reach it by day 7. Which action is your woww moment?

[JustOneCX @justonecx]

@Princebuildsow Asking is fine. Ranking requests by votes shows demand before you build. We run public feedback boards at justonecx.