JustPark

Fast parking. No fuss.

[JustPark @JustPark]

🚨 Reminder: For your safety and the best support experience, please only contact us through our official customer service channels.

If in doubt, visit our website or app for verified contact options. Stay safe! 💬✨

[JustPark @JustPark]

@MisterPutian Hi there - we can see this listing states "Non-permit holders can only park between 6 PM and 8 AM the following days on weekdays" in the listing details. This is why it would not have been possible to book in at the time you were trying to. Our apologies for any inconvenience.

[JustPark @JustPark]

@guytoon We're sorry to hear about this. If the fine may have been issued in error we'd advise to follow the steps as found in our Help Centre:

https://t.co/hSocm2VxTU

Once done we can assist further

[JustPark @JustPark]

@Levker101 We're sorry to hear your booking has been cancelled unexpectedly. If you have a chance, please send us details of the booking to [email protected] and we can look into this and assist further.

[JustPark @JustPark]

@AngryAstro66 We're very sorry to hear you were unable to extend your booking or reach us at the time. With a new booking made that should suffice, but if any issues please reach out via [email protected] and we can provide direct assistance.

[JustPark @JustPark]

🚨 Reminder: For your safety and the best support experience, please only contact us through our official customer service channels.

If in doubt, visit our website or app for verified contact options. Stay safe! 💬✨

[JustPark @JustPark]

@Levico1 Hi Chris, 

I am sorry to hear that you have had issues on site, we have not yet taken over however we will raise your concerns with the site. We aim to work on resolving any outstanding problems on site prior to the new season starting.

[JustPark @JustPark]

@RuloFilms1 We're sorry to hear you've had difficulty contacting us. If still needing assistance, please send details of your query to [email protected] or via DM and we will get back in touch directly there. Thank you.

[JustPark @JustPark]

@R31_NR @TheO2 @NoahKahan Hi Nick,

Thank you for your patience while we looked into this for you. I am happy to let you know that the Noah Khan event should be showing on our platform by next week.

However, if for any reason you are still unable to see the event by the 2nd, please do not hesitate to ...

[JustPark @JustPark]

@kieransmurf Hi there - if you could please DM us the details of the exact location you are looking to make payment for (or location ID, if you have this), we can then have this looked into. Alternatively, please reach out with details to [email protected]. Thank you.

[JustPark @JustPark]

@johnpcorr We're sorry to hear this. If you think the fine has been issued in error by the enforcement, please follow the advised steps from our Help Centre: https://t.co/hSocm2VxTU

[JustPark @JustPark]

@gg_poulloin We're sorry to hear this. We can see the vehicle registration on your booking does not match the vehicle shown on the PCN, which is likely why they issued a fine. If you would like more clarification, please reach out via [email protected] and our team can advise further on this.

[JustPark @JustPark]

@R31_NR @TheO2 @NoahKahan Hi Nick, 

Thanks for reaching out. We are sorry that you have not been able to book for this date. I have raised this with our team and I'll provide you with an update once this is available.

[JustPark @JustPark]

@chilltowncrown Hi Lu, 

I am sorry you have yet to receive your refund. Could you please provide me with your booking ID? Once received, I will look into this and email you.

[JustPark @JustPark]

@alenasa Hi there - if you could please DM us your booking reference number we can look into this and assist. Thank you.

[JustPark @JustPark]

@Deano864521 Hi, I have just emailed you clarifying that we are looking into this and provided a further explanation on this matter.

[JustPark @JustPark]

@therealfiday Hi there, 

Thank you for your message. Unfortunately, the O2 are currently experiencing a lot of building and road works. This has led to limitations in the parking sites, in which we have had to remove the valet option for the time being. 

We hope to have this back soon. I ...

[JustPark @JustPark]

@Deano864521 Hi Dean, Thank you for your patience, we are looking into this, the listing is not currently on our site. I will update you with any further findings we have regarding your property being listed.

[JustPark @JustPark]

@jbdmurphy @TheO2 @mattrife @TfL We're sorry to hear about this. The on-site exit flow is handled the site management, so we will raise this to them and review any similar feedback with them to see what can be done to improve on exit delays. Thank you for sharing your feedback to us and apologies again.

[JustPark @JustPark]

@LaFolie64 We're very sorry to hear about this. Issues like this are rare but usually occur when a driver with a previous booking overstays on their booked time. If you can please send full details to [email protected] we can look into it and assist you further directly. Thank you.

[JustPark @JustPark]

@MrsHamilton85 We're sorry to hear there was a delay in response. If you could please send us details to [email protected], a senior member of our team can review this to ensure it never happens again. Thank you.

[JustPark @JustPark]

@judefrank19 Hi Judith - please contact our Support team at [email protected] and we can assist further. Thank you.