jwalterhouse

Christ follower. Husband to the greatest woman ever. Father to three incredible kids. Forgiven. Loved. Indescribably blessed.

[jwalterhouse @jwalterhouse]

Not sure if this triggered anything but, I received notification that my order has been shipped and will arrive in time. Way to go, @Starlink!

[jwalterhouse @jwalterhouse]

@Starlink ordered a mini for mission work in a developing (war-torn) country the first week in August. The current expected delivery is cutting it close to my departure date. I'm out of the US now so I can't call, but is there any way to speed this up?

[jwalterhouse @jwalterhouse]

#oneverycorner
#sweepstakes @Enterprise

[jwalterhouse @jwalterhouse]

Which got me nothing except three wasted hours today. Of course, I could threaten to leave but I’m not going to do that. The question is: what can you do to remedy this really poor customer service experience (not the rep in store, let me be clear!)

[jwalterhouse @jwalterhouse]

@TMobileHelp @TMobile I’m a long time customer and sorely disappointed. Spent 3 hours in store w a gracious rep who tried his hardest (even reaching out to district, regional mgmt and a regional chat to no avail. Can’t upgrade through tlife app (recent update issue) and…

[jwalterhouse @jwalterhouse]

Legacy approaches failed. When he got one to go through (mine), the process stalled at the payment point when terms wouldn’t populate. Again, rep was 10/10. Your systems are not. Sorely disappointed and questioning the amount of money I’ve paid monthly for yrly upgrade…

[jwalterhouse @jwalterhouse]

@AmericanAir Thank you! On its way.

[jwalterhouse @jwalterhouse]

@AmericanAir I’m in dispute over an AA charge on my CC but they can’t tell me what it is. I tried to call AA customer service but they say I need to talk to the CC company. They tell me to call AA. I want to resolve this so I can spend more money with you on said card. Help!

[jwalterhouse @jwalterhouse]

Cheering the @OuachitaFB Tigers on from Kenya. Wish I could be at #BOTR but it didn’t work out this time. Go Tigers!

[jwalterhouse @jwalterhouse]

Let’s go @ESPNPR bring @CollegeGameDay to the best DII rivalry in #CFB26

[Ouachita Baptist University @Ouachita]

Tigers, Reddies and the Arkadelphia community gathered on the highway between the two schools today to invite @CollegeGameDay to Battle of the Ravine on November 15! #GameDaytotheDelph

@HendersonStateU
@ReddieSports
@OuachitaTigers

[jwalterhouse @jwalterhouse]

@davefurman Beast! Thanks for your example of perseverance in the midst of trial.

[jwalterhouse @jwalterhouse]

@ESPNPR if you want to demonstrate good will to sports fans who are active @YouTubeTV customers, let us watch via your app during the contract dispute. If you agree on terms, no loss. If you don’t, you’ve set yourself up to bring customers directly over. Stop acting like @usgov

[jwalterhouse @jwalterhouse]

@YouTubeTV count me in the number of customers you’ll lose if you don’t renew your agreement for @espn etc.

[Ouachita Athletics @OuachitaTigers]

We want you guys here, @CollegeGameDay! 🤝

Let's make this thing happen and show the country the closest rivalry in all of college sports.

[jwalterhouse @jwalterhouse]

@AmericanAir Thanks for clarifying. Guess that’s your policy. A silly one in my opinion but that’s why we have choices I suppose. (And as I type, I am reminded: 1st world problems). Have a great day.

[jwalterhouse @jwalterhouse]

@AmericanAir I’m reminded yet again why I fly your competitor who has the delta on you. Ticket agent can’t check our bags all the way through to final because it’s a separate reservation with a less than 12 hour overnight. Never have this issue elsewhere.

[jwalterhouse @jwalterhouse]

@stephenbrannon_ Grateful for the Brannon family!

[jwalterhouse @jwalterhouse]

@Delta @Delta reviving this because for the 2nd time this year I’m about to have to buy through Air France. $5,000 going their way and I don’t get to take advantage of all my perks yet I’ll be on DL marketed flights part of the time. Super frustrating.

[jwalterhouse @jwalterhouse]

@Delta diamond medaillion mbr here. Spent nearly 30k last year, would easily do the same this year. Now I’m being forced to buy through AirFrance for my frequent travel to W. Africa because AF leg from CDG to LFW are not an option any longer. CS rep states rev mgmt issue.

[jwalterhouse @jwalterhouse]

@Delta @Delta credit where credit is due (?). Though I’ve still never heard from anyone, AF flights started showing up as options via delta again so myself and my colleagues were able to book our trip. My guess is a software issue on the back end but what do I know.

[jwalterhouse @jwalterhouse]

@Delta frequent international traveler here. It’s increasing more difficult to purchase a regularly traveled route from ATL to LFW but @airfrance has the route available. I’d rather keep my status/loyalty with you but no reps can help. Options used to be plentiful but not now.

[jwalterhouse @jwalterhouse]

@HCAhealthcare your facility in Salem, VA- LewisGale Medical Center refuses to provide basic access to communication to my Deaf parents (one who is actively a patient), by requesting a Sign Language interpreter or by providing access to Video Remote Interpreting (VRI).