@RobloxSupport My 12-year-old son accidentally bought two wrong items in the same second on 30/03/26. Both unused, first ever refund request, ticket closed without human review. Ref 165055009. Can someone please take a look?
@Hoover_UK@HooverHelpsUK Waited 15 days for an Engineering visit for the tech to cancel on the day. Then spent 1hr 27 minutes on hold to be told no appointments until after 14th Feb! What gives?