Katie Hearn-Cross

West Ham supporter. Food and drinks lover. English born and bred now living in Wales.🏳️‍🌈

[Katie Hearn-Cross @k_hearn]

Now reduced https://t.co/5z38GY7jW9

[Katie Hearn-Cross @k_hearn]

Ticket available for Alanis Morissette tonight in Cardiff https://t.co/QtptmbKltl

[Katie Hearn-Cross @k_hearn]

Another masterclass in terrible customer service from @SkyUK A free movie download, only to find a pathetic choice, most of which I have on other platforms. No thanks. I wasn’t really bothered by your outage but this has left me feeling bitter, again! Why not just a refund?!

[Katie Hearn-Cross @k_hearn]

So confused @vueling and @Cardiff_Airport - flights between Cardiff and Malaga now out for March and then Sep/Oct but nothing in between? Is this an error or a decision not to service this route at peak time?

[Katie Hearn-Cross @k_hearn]

@sainsburys any idea when your app is going to be working again? Have a delivery scheduled tomorrow and can’t edit it!

[Katie Hearn-Cross @k_hearn]

No seat reservations again on @GWRHelp train. So stressful! 😫

[Katie Hearn-Cross @k_hearn]

@AmyyFrost_ @rockstarspod ☝️

[Katie Hearn-Cross @k_hearn]

Anyone have a UK presale code for Green Day? 🙏

[Katie Hearn-Cross @k_hearn]

@nextofficial Why does my email and SMS say I have another day to collect my order, but when I get to the store they tell me they only keep things for 10 days?! Wasted ages today 😡

[Katie Hearn-Cross @k_hearn]

Best programme on TV 🤗 #CelebrityRaceAcrossTheWorld

[Katie Hearn-Cross @k_hearn]

Well it just wizzed past our station and there was about 3 people on it so not sure why you’re saying ‘over crowded’?!

[Katie Hearn-Cross @k_hearn]

Train cancelled due to overcrowding?! Can you just put enough carriages on these trains at this time please @tfwrail ?! #lateforwork

[Katie Hearn-Cross @k_hearn]

I’ve been a customer with @TheAA_UK for breakdown for 14 years (and never called out) and they won’t match their new customer deals for my renewal (or even close - it’s over double!). Where is the customer loyalty?! Cancelled

[Katie Hearn-Cross @k_hearn]

@SkyHelpTeam I think so but I’m now paying for these services 3 days longer and have wasted a huge amount of time and stress chasing this

[Katie Hearn-Cross @k_hearn]

@SkyHelpTeam Hi I spent 1hr on the phone on Sunday to cancel my broadband and multi room. They are still showing on my bill/future bills. Other changes have been reflected. How can I check it’s been sorted? Tried calling and can’t stand another 40 min wait just to get through

[Katie Hearn-Cross @k_hearn]

@SkyHelpTeam I called again yesterday and confirmed the changes I requested on Sunday had not been actioned. Fuming!

[Katie Hearn-Cross @k_hearn]

We are top league ⚒️

[Katie Hearn-Cross @k_hearn]

Rewatched #engaus today without the nerves and huge kudos to Hempo but wow - @_JessCarter was something else 🤯

[Katie Hearn-Cross @k_hearn]

Cannot find anything on the new BBC news app. Change is not good. Please reverse asap @BBCNews

[Katie Hearn-Cross @k_hearn]

@footballtweet What has sexuality got to do with football? Would never have been asked to a man. Who is this ‘reporter’?! 😡