@roqqupay Please I have been waiting I’m trying to withdraw my money from your platform for over 3 days this is money used for my tuition what is wrong with your platform? I’ve completed all proofs of bank statement proof of funds and I am still not being attended to
@roqqupay I need my legitimate funds released and this issue properly resolved. Please stop rejecting my withdrawals and making me wait days for my money to return.
@roqqupay Hello , I’m extremely frustrated with the way my withdrawal is being handled. I deposited a large amount of my own money on your platform and converted it to crypto because I needed to move the funds to my bank account faster. You allowed me to deposit the full amount without
@roqqupay This is now seriously affecting me. I’m behind on my school fee payment because my own money is stuck on your platform. I’m unable to attend my classes because of this, and I’m still expected to remain calm while I keep getting the same response with no actual resolution.
@roqqupay I’ve contacted support privately multiple times. Every time, I’m told “DM us and we’ll resolve it,” but nothing is actually being resolved.
I’m tired of being sent back to DM when I’ve already provided every document requested.
@roqqupay What I don’t understand is how you can allow me to deposit a large amount of money and purchase crypto with it, but when I try to withdraw, I’m suddenly being told to withdraw the money in smaller amounts. And keep getting rejected ?
@roqqupay Now that I’m trying to withdraw my own money, my transactions keep getting rejected. I have provided EVERYTHING your team requested — proof of ID, bank statements, and proof showing where the money came from before I deposited it. I have nothing to hide, and I have fully complied
@roqqupay Please allow me to withdraw my money for over 3 days I can’t withdraw money in which I deposited ? Did I make a mistake by using your platform what kind of treatment is this ?