kanuj

just me

[kanuj @kanujkumar]

@AmazonHelp That team hasn't replied for last 30 days. how come there is no escalation on this?

[kanuj @kanujkumar]

@amazonIN my account is on temporary hold for more than 30 days. Your customer care is not able to resolve the issue. Kindly fix.

[kanuj @kanujkumar]

@AmazonHelp @ajassy are you bothered by how bad customer service has become?

[kanuj @kanujkumar]

@AmazonHelp The information you provided is not useful. Why can't someone work on resolving the issue?

[kanuj @kanujkumar]

@AmazonHelp Your team is not replying on e-mails

[kanuj @kanujkumar]

@AmazonHelp Already replied.but no response. Additionally there is no order id here. It's login issue

[kanuj @kanujkumar]

@AmazonHelp Any update on this. Cc @ajassy

[kanuj @kanujkumar]

@UberIN_Support Any update on this?

[kanuj @kanujkumar]

@Uber @Uber_India @Uber_Support two fraudulent transactions down by Uber in my Amazon wallet. Customer care is not able to resolve issues for the last 30 days. Kindly refund

[kanuj @kanujkumar]

@AmazonHelp @ajassy your customer support team keeps on sending template replies in the mail. In spite of telling them multiple times, that i have already reached out to the Account specialist team number, and their reply was that they can't help. Your customer support keeps on sending same

[kanuj @kanujkumar]

@AmazonHelp I have already followed Instruction and called customer care. No one has bothered to respond

[kanuj @kanujkumar]

@UberIN_Support I already shared in DM

[kanuj @kanujkumar]

@AmazonHelp There best position is not to respond for last 30 days. A simple issue where my account was put on hold without any information is not that complex to resolve.

[kanuj @kanujkumar]

@AmazonHelp @ajassy your intervention is needed here. Otherwise customer support will keep on posting templated replies without resolving the issue @amazonIN

[kanuj @kanujkumar]

@AmazonHelp @ajassy your intervention is needed here. Otherwise customer support will keep on posting templated replies without resolving the issue

[kanuj @kanujkumar]

@AmazonHelp Without login, i cannot access the above links as well

[kanuj @kanujkumar]

@Uber @Uber_Support two fraudulent transactions on my account in the Amazon wallet done by Uber and customer care is not able to resolve the issue for the last 30 days.