@goairlinesindia @DGCAIndia@MoCA_GoI@HardeepSPuri Please instruct GoAir to refund the money for the flight they did not have permission to operate but still took bookings for those flights just to frustrate their customers.
they take the booking then they cancel flight and refuse to give refund
@goairlinesindia Please open an inquiry for the fraud carried out by @goairlinesindia
First booked the flight then removed from the the booking list and then cancelled the flight without telling the customer and then refused to give refund.
@HardeepSPuri@MoCA_GoI@PMOIndia Please help
@HardeepSPuri@MoCA_GoI@AAI_Official Please look into the matter of @goairlinesindia
First they take the booking, then they cancel the flight without any update and then they refuse to give refund to the customer
Fraud GoAir!!
@ShrishtiGaur3 @goairlinesindia @goairlinesindia How can you contradict your statements?
When you have directly mentioned that one can have full refund for cancelled flights, why dont you refund the amount of the affected people and finish the matter.
@HardeepSPuri@MoCA_GoI Please look into the matter urgently
@goairlinesindia Do you have any shame left?
Other airlines are refunding for cancelled flights, why can't you?
After taking bookings, you cancel the flights without updating the customer.
Then you refuse to give full refund.
@HardeepSPuri@MoCA_GoI@PoulomiMSaha@TOIIndiaNews
Even my flight G8 513 scheduled for 5th June has been cancelled.
But @goairlinesindia can't force us to accept the credit. Definitely you can give it as an option along with option of refund.
@MoCA_GoI@DGCAIndia@HardeepSPuri@AAI_Official
Please look in this issue urgently.
@goairlinesindia
I booked a flight from goair on 2 April 2020 and rescheduled my flight on 1 jun https://t.co/4MmyQL97w1 the flight got Cancelled so I want my full refund in my account as per mention by your terms and conditions and govt. PNR is qy1fmg and name is shrishti gaur
@HardeepSPuri@MoCA_GoI@DGCAIndia
Please take note that airlines like @goairlinesindia are dealt with properly for cheating their customers and causing frustration in the minds of people.
They should be duly rewarded for their cheap tactics and playing with customers.
Enough!!
@Cap_0850@negi_siddharth @goairlinesindia @HardeepSPuri@DGCAIndia I would agree @goairlinesindia has pathetic customer support.
I have been calling them since past week.After several calls, one got connected
Overall, its not less than nightmare dealing with GoAir and waiting for some clarity every single day
@MoCA_GoI@HardeepSPuri@DGCAIndia
@goairlinesindia @HardeepSPuri@DGCAIndia
On 22May, I had booked a flight G8 513 for the sector BLR-IXC (via HYD) on 5th June.
But since 23rd May, the flight G8 513 is not showing in the availability/booking list.
There is no clarity on the operation of this flight.
@TheUltCG @akhilb90 Oh I didn't know he is your brother.
I had replied to his tweet also but did not get any reply.
Actually I had a call with the airline's customer support team today also.
Could you please DM me your contact so that we can coordinate on the flight, would be helpful for both of us
@Rishabh22337096 @goairlinesindia @myarticles1989 Hi Rishabh,
Did you get any update on the flight?@goairlinesindia
Since I also have the same flight G8 513, wanted to check with you on this.
Could you please enable your DM so that I can directly connect with you?
@Rishabh22337096
@TheUltCG @goairlinesindia Hi Chirag,
Did you get any update on this flight?
Even I have the same flight G8 513 but for a later date.@goairlinesindia
Yesterday I had a call with the customer support team of the airline.
Could you please enable your DM so that I can connect with you directly?@TheUltCG
@akhilb90 @goairlinesindia @HardeepSPuri Hi Akhil,
Did you get any update on the same?
I have the same flight G8 513 but on a later date.
Actually I had a call with the customer team of GoAir, but still I am not assured, Could you enable you DM so that we can discuss via DM
@dipankarpandey8 @goairlinesindia @makemytrip Hi,
Did you get more info on this, even I have the same flight but at a later date.
I had a call with the customer team of GoAir this morning.
Could you enable you Direct Messages from your Settings, so that we can discuss via DM
@negi_siddharth @goairlinesindia @HardeepSPuri@DGCAIndia Hi Siddharth,
Could you please enable your Messages section, so that I can check with you via DM.
@goairlinesindia Could you please refrain from such copy-paste texts which you have been pasting to every customer asking about similar issues.
Instead of resolving the doubts of the customers, you are troubling them more causing more frustration in the minds of people. @HardeepSPuri@DGCAIndia