Karpagam Narayanan

#ProudMama #solotraveler @ascendoai #customersupport #AI #DataScience #customerservice #WomeninAI @ForbesTechCncl

[Karpagam Narayanan @karpagamn]

Check out the latest article in my newsletter: From Mountain Summits to Machine Intelligence: Our Four-Year Ascendo AI Journey https://t.co/MK7rwKVvWY via @LinkedIn

[Karpagam Narayanan @karpagamn]

Check out the latest article in my newsletter: Ascendo AI: Shaping the Future with Agent-to-Agent AI https://t.co/PY0ISHbKHU via @LinkedIn

[Karpagam Narayanan @karpagamn]

Check out the latest article in my newsletter: From Canals to Code: Why You Need a Partner to Master Agentic AI https://t.co/4QdpRZNJlT via @LinkedIn

[Karpagam Narayanan @karpagamn]

Check out the latest article in my newsletter: Why AI Agents Need Context, Not Osmosis with Data Lakes https://t.co/yZi5iiOnoM via @LinkedIn

[Karpagam Narayanan @karpagamn]

I just published Unlocking the Power of Domain-Specific AI in Field Service and Technical Support: A 2025… https://t.co/yyMZ8v9FfL

[terminally onλine εngineer @tekbog]

when u call customer support and a clanker picks up

[Karpagam Narayanan @karpagamn]

Check out the latest article in my newsletter: Unlocking Holistic Technical Support: Five Key Questions for Human Leaders https://t.co/59Vvin3H3b via @LinkedIn

[Karpagam Narayanan @karpagamn]

Booked for Dec 8th with covid voucher. Ticket change is at a new price that is ABOVE previously paid price. Only because it is a change. @British_Airways I pay $3500 for a flight that others pay $1300. Either I pay more or lose it all. Looks like a rip-off.

[Karpagam Narayanan @karpagamn]

What's happening? $3500 for an economy flight to Chennai only because I have a voucher for a flight that is cancelled due to covid!? Online prices are way less expensive. @British_Airways is definitely not having a return customer!

[Karpagam Narayanan @karpagamn]

Huge Ikea fan. 6 Ingolf dining chairs bought 7 months ago. 4 breaking, 1 broke. #qualityassurance lacking at @IKEAUSA @IKEAUSAHelp @IKEAUSANews

[Karpagam Narayanan @karpagamn]

@ZaraBurke @intercom @ZaraBurke would love to have you speak at an event on the same topic we enjoyed reading - https://t.co/gmRlEXnfiN. DM or email at [email protected] if interested.

[Karpagam Narayanan @karpagamn]

@AlaskaAir 839

[Karpagam Narayanan @karpagamn]

@AlaskaAir why are we still in Seattle when we should be in Lihue? Navigation failure should have been caught befor!! Why is there no support for your passengers going to be stranded in Lihue? #frustrated #poorcustomerservice

[Karpagam Narayanan @karpagamn]

@FidelityNhw Why is there so much degradation in service recently? I have been on call for over 50 minutes. No resolution on service requests either.

[Karpagam Narayanan @karpagamn]

What's next after Mars. https://t.co/gBaDCvhLid

[Astrid Pocklington @AstridPock]

In a market that is especially proliferated with #AI #technology, many companies are at a loss on how to evaluate them and know when to use what. #CX #custserv #customersupport #ML #NLP | Via @karpagamn @ForbesTechCncl @Forbes https://t.co/vhT7SwpC2H

[Jyoti Bansal @jyotibansalsf]

Jeff Bezos - what a great legacy! Mad respect for how he built the Amazon innovation and market leadership machine. And congrats @ajassy.

[Karpagam Narayanan @karpagamn]

“The American dream doesn’t mean what it once did to a newcomer.”https://t.co/rbWDdDD9BP

[Prof Francois Balloux @BallouxFrancois]

Longtime school closures cause major psychological harm to children. School closures also affect their education, future prospects in life and cause further inequality in society. The long-term economic harm of school closures will be felt by all.
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https://t.co/n7yhUEfXmL

[Venky Ganesan @venkyganesan]

It’s very reassuring to me that all Indian parents are the same. It does not matter if you are a test cricketer or just a regular guy your parents are never happy. Exactly the kind of thing that my dad would say