Kasey

Music is life. Music is my life.

[Kasey @kasey623]

4 hours later of chatting with @AmericanExpress and they refuse to help make things right. Loyalty means nothing. Capital One doesn’t treat their customers like we were today.

[Kasey @kasey623]

Just when I think customer service at @AmericanExpress can’t get worse…it does. Absolutely joke.

[Kasey @kasey623]

So disappointed in @AmericanExpress and their customer service. Card member loyalty means nothing to them anymore.

[Kasey @kasey623]

Gotta love when @Uber customer service doesn’t help at all and penalizes you for their mistakes. So scammy and frustrating.

[Kasey @kasey623]

Used to love @MyBobs for home furniture until I found out that their return policy is absolute 🗑️ & predatory. Incredibly disappointed in their customer service and definitely will be spending my money elsewhere in the future. Before you buy from them, look elsewhere.#boycottbobs

[Kasey @kasey623]

@444nalizen @Ticketmaster @taylorswift13 It’s ridiculous and the amount of tickets being re-sold already is all the proof needed that it’s an absolute mess!

[Kasey @kasey623]

@Ticketmaster is still a joke. Sat in the queue for an hour, finally get in to buy @taylorswift13 tickets for Sun 11/03 in Indy & couldn’t even get ONE because it was sold out already. Yet StubHub is already filled with resale tickets. I’m certainly not surprised…just annoyed

[Kasey @kasey623]

@Delta Hi Wendy, I need some help with the companion certificates. Trying to use them and can’t. It’s been an awful experience.

[Kasey @kasey623]

@Delta so many issues with trying to use our ecert and companion certificates for redemption. Tried customer service but they said they can’t help…can a manager extended so we can actually use them this year?

[Kasey @kasey623]

@folklaura_ It was a lot more than 15% and they know it.

[Kasey @kasey623]

@TS13ontour @MorePerfectUS In the words of @lizzo…It’s about damn time! 👏🏻

[Kasey @kasey623]

@Lovesac I have a really great idea for a new lovesac product. Can you have someone reach out to me to discuss further? Thank you!

[Kasey @kasey623]

@TideCleaners can you check my DM please

[Kasey @kasey623]

@TideCleaners lost TWO of my husbands expensive suit coats. They keep saying they’re looking into it to find them & will call us back with an update. It’s been two months & still no jackets or resolution. They do not call back so he has to keep calling. Terrible customer service.

[Kasey @kasey623]

@TideCleaners Of* no help

[Kasey @kasey623]

@TideCleaners We have done that as well. Online support has been on no help. It’s so ridiculous how many hoops we have had to jump through. We understand mistakes happen but the store manager and Tide support has done nothing to make this right.

[Kasey @kasey623]

Beautiful sky last night when leaving the Washington Twp @meijer

[Kasey @kasey623]

@UPS shipping is a complete dumpster fire lately. They have lost several of my packages to be delivered and did it yet again for one that was supposed to be delivered yesterday.

[Kasey @kasey623]

@UPS still no delivery and customer service refuses to help.

[Kasey @kasey623]

@UPS delivery failing yet again. Item has been delayed for delivery bc of them for two weeks. It was out for delivery yesterday but now they’re saying Monday. Now we don’t have what we needed by today.

[Kasey @kasey623]

@UPS Sending a DM now