Kate Craggs

CW, communicating something creative

[Kate Craggs @katecraggs]

My new escalated complaint reference is 23675882.

[Kate Craggs @katecraggs]

@JohnLewisRetail I have had the worst customer experience and shopping experience of my life with JL. I logged my complaint 23621895 12 days ago and have had no comms, despite being told I’d have a response within 48 hrs and a case manager. Please can someone reply to me today.

[Kate Craggs @katecraggs]

@SkinnydipLondon I wish to cancel my phone case order as it has been delayed. Please can you get in touch to refund me + delivery.

[Kate Craggs @katecraggs]

@ThePleasance I have 8 tickets to sold out show Hello Kitty on Monday 21st August. Are you able to try to resell these? I can DM with details. Thanks

[Kate Craggs @katecraggs]

@awlilnatty @julietturner2

[Kate Craggs @katecraggs]

@HelloFreshUK We’ve just been informed it was handed to ‘a customer’ 1km away from our delivery address?!!!

[Kate Craggs @katecraggs]

@HelloFreshUK Our box was meant to be delivered before 7pm. We’ve been in the whole day, continually checking tracking. At 7pm, we were still 100+ delivery in line. It’s supposedly been delivered at 9.30pm, but it hasn’t. The doorbell hasn’t rung & the box is nowhere to be seen.

[Kate Craggs @katecraggs]

@lukeybarnesy Tomorrow and tomorrow and tomorrow is the best book of the last decade by a country mile

[Kate Craggs @katecraggs]

@oliviawedd 🤣 Babes my ‘Instasize app’ is alive and well

[Kate Craggs @katecraggs]

@oliviawedd This feels like a personal attack

[Kate Craggs @katecraggs]

@oliviawedd To clarify ‘I’m coming up’ was definitely in relation to the stairs 🤣

[Kate Craggs @katecraggs]

@oliviawedd I mean - I’ll own it

[Kate Craggs @katecraggs]

@monzo I am trying to contact you about a joint account I wish to set up - but there seems to be no chat function in the app and your automated service says you can’t help over the phone. My app keeps glitching and won’t let me set up my join account. Please help!

[Kate Craggs @katecraggs]

@sbstryker @Philmoreorless I’m sure one of these was yours 🤣

[Kate Craggs @katecraggs]

@jonnyyweldon This is scarring for all the reasons YOU KNOW

[Kate Craggs @katecraggs]

@Deliveroo Disappointed at the poor response I’ve received from you when we received meat instead of veggie and a vegetarian has now eaten meat… please DM me.

[Kate Craggs @katecraggs]

@CharlotteAGB 🤣 This is exactly how I feel about Glennon Doyle. Did not get that book AT all

[Kate Craggs @katecraggs]

@shitegeist I’m sure you’ve already discovered this gem in the past, but just in case…

[The author, Séamas O'Reilly @shockproofbeats]

Got my days wrong and ended up alone in a room with my boss and the President of Ireland while I was on ketamine. https://t.co/gSjPY8WjKL

[Kate Craggs @katecraggs]

@oliviawedd @SELFESTEEM___ They also screamed the house down

[Kate Craggs @katecraggs]

@successionreact @oliviawedd couldn’t love him more