@xxchloee@Nat_Pibbo@lastminute_com Nothing at all. I was advised to wait until they had processed my cancellation enquiry given that the hotel was closed but I am going to go back to my bank now and hopefully they can help us!
@xxchloee@Nat_Pibbo@lastminute_com I was in the same position as you and my flight was 3 weeks ago and the hotel was closed. I’ve still had nothing but pathetic automated replies from them. Good luck!!
@jwrw22@lastminute_com It’s my first time using this company and it has been a nightmare reglardless of the current issues. I haven’t even been able to get through to them on the phone! People they have confirmed refunds to they’ve failed to pay on time..
@jwrw22@lastminute_com Right on cue I have just been sent another automated message from last minute telling me to submit a cancellation request!! Unbelievable.
@jwrw22@lastminute_com Hey, sadly not. We have heard absolutely nothing since your last message they just keep telling everyone requests are ‘being processed’.
@jwrw22@lastminute_com They have told me my request is still ‘being processed’ as they are prioritising imminent departures -my flight was last Thursday! Still have no idea where we stand unfortunately
Now here's a good #BlackFriday2019 deal.
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@Hermesparcels absolute disgusting customer service by Hermes today. Made a complaint and I’ve had a response saying they can’t help and not even acknowledging my complaint !!!!
1 circle unreserved ticket for Courteeners on 1st December in Brixton for sale - face value. Can meet before the gig or post it out. #Courteeners @HowVeryIndie