Katie Yates

Owner Markatie | B2B marketing strategist for growing businesses | Values simplicity, flexibility and balance.

[Katie Yates @katiefyates]

@VirginMoneyAU Two hours in a phone queue to hear “known issue, we’ll log another ticket”. Your status page hasn’t moved all week. No updates, no visibility, nothing useful for paying customers. Not good enough.

[Katie Yates @katiefyates]

@VirginMoneyAU @AskVirginMoney It’s been a week without access to CC Internet Banking since your platform launch. Hours on hold, over two days, still no update. I need my transaction history for EOM accounting. When will this be fixed? This is unacceptable.

[Katie Yates @katiefyates]

@AskVirginMoney Yes, but not in UK. AU.

[Katie Yates @katiefyates]

@AskVirginMoney I got through after two hours and was then told it's a 'known issue' and someone will get back to me. When I pressed for a timeframe, they said they didn't know. I still haven't heard 24 hours later. And still have no access/visibility into my account. What now?

[Katie Yates @katiefyates]

@AskVirginMoney I know you are undergoing a system change, but I can no longer login to my VM CC account and I’ve been on hold now for 1 hour and 22 minutes. Help!

[Katie Yates @katiefyates]

@VirginMoneyAU Just got in. Thanks Tanya.

[Katie Yates @katiefyates]

@VirginMoneyAU Still same issue. I've tried different browesers - Chrome and Edge.

[Total Synergy @totalsynergy]

Now the questions are, ‘What happens when we come out of #covid? How will my business operate? What will the #BuiltEnvironmentIndustry look like?’ These are the characteristics your team will need to #survive whatever those answers are — https://t.co/2F1spXFS3F

[Microsoft 365 Status @MSFT365Status]

We're investigating an issue affecting access to multiple Microsoft 365 services. We're working to identify the full impact and will provide more information shortly.

[Total Synergy @totalsynergy]

"#COVID-19 has prompted a high-stakes stress-test of the #ArchitectureAndDesign industry’s cloud infrastructure and remote working capacity." — read what's up right now, and #TotalSynergy CEO and founder, @scottosborneaus's thoughts in @AusDesignReview:

https://t.co/rC59ITI8eW

[Katie Yates @katiefyates]

Let’s make tough decisions now @GladysB @ScottMorrisonMP time to #flatternthecurve #COVID19Aus and keep people at home.

[Katie Yates @katiefyates]

Is that @MrSamMac from @sunriseon7 in Row K Seat 24 at Louis Theroux’s Without Limits, Sydney’s State Theatre #asklouistheroux

[7HorseRacing 🐎 @7horseracing]

This is a critical time for the racing industry.

Bruce McAvaney’s statement on the treatment of retired race horses.

[Total Synergy @totalsynergy]

#TeamTotalSynergy's David Marko is driving in @Camp_Quality's esCarpade next week to raise money for kids dealing with cancer. Our wingmen volunteered their time to help CQ prepare for the event — Check out David's #TeamBuzz page and do what you can: https://t.co/dDWP5qEH4f

[Dubrow @chrisdubrow]

Hey @GWSGiants Still pinching myself - we heading to a freakin' GRAND FINAL!! #bigbigsound #danceComrades #aflfinals #afl

[Total Synergy @totalsynergy]

"In the #AECindustry design world, jobs can take months or years. In the midst of that, day-to-day recognition for work you do is really important" Our esteemed cs specialist ScoDo tells you how to #win points on the Synergy leaderboard: https://t.co/K3AjLBuM7K #MoreTimeForDesign

[Total Synergy @totalsynergy]

Best part of our annual customer conference? Catching up with our wonderful customers! #SynergyAEC #MoreTimeForCustomers #BestCustomersEver @scottosborneaus

[Total Synergy @totalsynergy]

"Work is fundamentally changing at a phenomenal pace — the world's information is doubling every 18 months!" — @MicrosoftAU @JarUncle #TechKeynote #MoreTimeForDesign #AECbiztech #SynergyAEC #SuccessByDesign

[Katie Yates @katiefyates]

My favourite @totalsynergy event of the year - our annual customer conference, Synergy2019. Love our customers, especially when they travel interstate to catch-up! #SynergyAEC