Katrina Walker

[Levenmouth Academy @LevenmouthAc]

Our new School Captains are doing a lot of work in school to raise their profile and be visible to our school community. Head over to Instagram and give them a follow! #teamwork #trust

[Levenmouth Academy @LevenmouthAc]

What an AWESOME two days training our Cohort 2️⃣ of @MVPScot Mentors! Thank you to all our guest speakers and partners agencies that came along to support our young people! What a team they are! #partnerships #teamwork #leadership #ambition

[Katrina Walker @katwalk80]

My girl ❤️

[Levenmouth Academy @LevenmouthAc]

💚SCHOOL VICE-CAPTAINS💚
Our new Vice-Captains are Abbie, Cerys, Sonny, Mia and Alex!

[Levenmouth Academy @LevenmouthAc]

Our AMAZING NEW SCHOOL CAPTAINS have done a fantastic job organising our senior buddies - leading and supporting our Primary 7 Transition Days! #leadership #PersonalBest #teamwork

[Katrina Walker @katwalk80]

Still waiting!!! 😳😳😳@OVOEnergy

[Katrina Walker @katwalk80]

Another day another drama in the @OVOEnergy saga received my 5th appointment to read my metre (4 no shows) 2days ago then today a cancellation call queried only one appointment need 2 no permission given so now SSE can’t help bk to square one canny write this shit@EnergyOmbuds

[Katrina Walker @katwalk80]

@Intimefordinner @OVOEnergy I’ve received compensation 4 times now but it in no way compensates for loss of income whilst waiting for them to turn up my 5 appointment has now been cancelled canny actually make this up sorry that your in the same situation it’s so frustrating 😭

[Katrina Walker @katwalk80]

Another day another drama in the @OVOEnergy saga received my 5th appointment to read my metre (4 no shows) 2days ago then today a cancellation call queried only one appointment need 2 no permission given so now SSE can’t help bk to square one canny write this shit@EnergyOmbuds

[Katrina Walker @katwalk80]

@svw71_w @JimboJofre @OVOEnergy Make sure you put everything in writing and keep a diary of all your interactions even after calling I have emailed them confirming what I discussed hope you make some progress.

[Katrina Walker @katwalk80]

Well it’s been a week since my 4th no show from @OVOEnergy still no contact made via phone or email despite being told my complaint handler would call back in a few hours! Customer service isn’t even bad it’s non existent. 😠😠 #ovo #worstcustomerservice #wasteoftime

[Katrina Walker @katwalk80]

@OVOEnergy No quite sure how accurate that is sad that I have needed to use Twitter as a means to communicate with @OVOEnergy and they have had 8 weeks since an official complaint has been logged and been told now I have to take it to the energy ombudsman.

[Katrina Walker @katwalk80]

@JimboJofre @OVOEnergy It’s been terrible opened an official complaint 8 weeks ago and no response now I need to take it to the energy ombudsman as they have failed me and basically have done nothing to resolve it. @OVOEnergy definitely avoid!

[Katrina Walker @katwalk80]

Can you give me a timescale of when to expect a call from my call handler please @OVOEnergy I was told someone would get in touch yesterday and I am still waiting? Just to recap 4 missed appointments and over £5k debt and Ovo don’t care to make any effort to communicate?!🤷‍♀️🤷‍♀️

[Katrina Walker @katwalk80]

@Julieatselhurst Yeah we can cater for coeliacs turn up and all that is suitable is a very basic salad 😭

[Katrina Walker @katwalk80]

And is there a timescale for this reply as I am still waiting on a reply from my email on the 26th April?! Ongoing complaint since March last year and 4 missed appointments to look at my meter I dont know what else to do to resolve this issue?!

[Katrina Walker @katwalk80]

Honestly talk about going round in circles @OVOEnergy what do you need to do to get someone to communicate with you.I’ve called and emailed and not response I will gladly call the direct line for my complaint handler just give me the details😠#ovoenergy #news #thesun #DailyMail

[Katrina Walker @katwalk80]

@OVOEnergy It won’t make any difference I’ve called already and emailed total radio silence from @OVOEnergy only way of resolving this looks like taking it viral.

[Katrina Walker @katwalk80]

This is my doorstep @OVOEnergy since this is the 4th missed appointment you have not turned now at level 5 complaint and still no contact I’ve not missed a payment and I have a £5k bill outstanding. .#Ovoenergy #faultymetre #financialombudsman #DailyMail #news #thesun #themirror

[Katrina Walker @katwalk80]

@united just flown back from New York united changed our seating so our party of 6 where not together on the way out no entertainment system working both ways absolute shambles meals we had preordered where incomplete we where unable to eat as they weren’t labelled for allergies.

[Katrina Walker @katwalk80]

@OVOEnergy I’ve been waiting over three weeks for a call back and I am on a stage5 complaint level absolutely shameful 20+ calls 3 missed appointments by your technicians terrible service by Ovo anyone got the email for the CEO cause I am getting nowhere!!!