Kaustuv Roy

Explorer!!

[Kaustuv Roy @kausroy]

@MarriottBonvoy ur India number for reservations 18002582555 is unresponsive. Trying to contact for my reservation. Any other alternate number

[Kaustuv Roy @kausroy]

@emirates had a very good experience with your Nariman Point Booking Office. Very helpful team. Thank you

[Kaustuv Roy @kausroy]

@MTPHereToHelp
MH46BF5597 trying to go wrong way in one way road on Appasaheb Maratha Marg. Location between Ravindra Natya Mandir junction and New Prabhadevi Road signal - outside Volvo showroom. At 9.55 am on Sat Jan 31, 2026

[Kaustuv Roy @kausroy]

@amastays_trails with your reservation system hacked a few weeks back, and customer data having been breached, please inform your patrons about it and for them to avoid clicking spam sent in your name. Until we told you today, you kept quiet about it despite knowing it.

[Kaustuv Roy @kausroy]

@PresidentMumbai Thanks. Sending by DM

[Kaustuv Roy @kausroy]

@PresidentMumbai suggest you have someone more experienced handling patron reservations and requests at the Konkan Cafe for the evening sessions. Yesterday’s experience was disappointing. Luckily we managed to shift to Thai Pavilion and had a wonderful time.

[Kaustuv Roy @kausroy]

@MBonvoyAssist Thanks

[Kaustuv Roy @kausroy]

@aloftnewdelhi what number to call on. [phone] doesn’t exist. @MarriottBonvoy

[Kaustuv Roy @kausroy]

@MumbaiMetro3 good job doing the short FOB at T2. Very convenient. Wud be better if we didn’t have to dodge 2 autorick lines to get to the T2 elevators. Big bags and aggro auto drivers makes that tough. The 2 small elevators at A1 will not suffice for future.

[Kaustuv Roy @kausroy]

@HSBC_IN your TPSA folks are dangerous. They send CCs to addresses not listed in your system. Is this a fraud in the making

[Kaustuv Roy @kausroy]

@titanwatches Finally done. Thanks much. Great work by your Bangalore CRM Team

[Kaustuv Roy @kausroy]

@titanwatches Your Edge watches are fantastic. But getting an authentic leather strap replacement is just not possible. Dadar West outlet took name & # and said will take 10-12 days, now that is 1 month back. No news!

[Kaustuv Roy @kausroy]

@titanwatches Thanks. DMing u the details

[Kaustuv Roy @kausroy]

@SkechersIndia the sole of your expensive shoes come off within 1 year of purchase. Quality going down.

[Kaustuv Roy @kausroy]

@ViCustomerCare Thanks. Only after very strongly insisting did they agree to using the passports. It wud help to educate them on what is written in ur website on permitted IDs

[Kaustuv Roy @kausroy]

@ViCustomerCare why does your Prabhadevi branch insist on Aadhar and refuse Passport for ID and Address proof?

[Kaustuv Roy @kausroy]

@MTNLMbiOfficial why are we not able to fetch Dolphin bills on our Bank app/ Gpay? How do we pay then?

[Kaustuv Roy @kausroy]

@CSMIA_Official Which is exactly what I am saying. I checked with Information Desk post security and they said there is no pharmacy in after security. My point is if you can have so many stores and eateries post security, why not a pharmacy.

[Kaustuv Roy @kausroy]

@CSMIA_Official no pharmacy store beyond security in domestic section. Shocking!

[Kaustuv Roy @kausroy]

@nirav_gadre @paytminsider I am having the same issue. They have flipped my 28th tickets for the 27th and asking us to buy fresh for 28th before they initiate refund which may never come