@amazonIN Another instance of subpar customer service. Pickup missed by Amazon and blamed it on me. Your CS team doesn’t want to acknowledge. Had to waste one hour and then gave up.
@amazonIN Your bot carries some context but your agents start from scratch. Beauty is that he asked 2 minutes to go through the chat history and started from beginning.
@JioHotstar Too much break between the ads. You should add Skip content button so that we can seamlessly watch ads. Please add search and watchlist feature for ads so that we can watch all the ads without any problems. Replace all the other junk contents with ads
@CaratLane@lindseyyclem@TataCompanies I was told that refund will be initiated today and paid with 4-7 working days. Email says 7-10 working days which is close to 31st Jan. I am already losing interest because of your screw-up
@lindseyyclem@CaratLane Same going on for me for more than a month now. Ask the to pay with interest. @TataCompanies seem to be going down after the demise of Ratan Tata sir.
@CaratLane The trust of Tata is a misleading statement. There’s a screw up in your billing , refund process and customer service. Should not have bought a jewellery from you. Ref: WJWCHNHO-25120074; @TanishqJewelry
Lastly, only after we raised the dispute in the billing you guys told us about the refund. Ideally, you guys should have called this out and started the refund process without expecting customers to raise it.
Why should we reach out to you again after the 31st? Right from the order placement, as a customer, we have been chasing you guys instead of the other way around.
@CaratLane Why 31st from 15th Jan?
Why should I lose interest on the amount because of your system limitation? Are you shutting down business for a month due to this system migration? Please refund with interest or the price of gold appreciated from the time the refund was due.