Kay Protheroe

You're life is like a book being written. Don't let somebody else be the author.
🐱🐦🦅🦉🇬🇧

[Kay Protheroe @Kay_Protheroe]

@lsmithy31 @ScotRail Still have it on my old app just worried it would disappear off there but it hasnt 👍

[Kay Protheroe @Kay_Protheroe]

@ScotRail I have had to pay extra to get a bus to work so I can actually arrive on time - can I get a refund for the bus ticket I have just paid after I bought a weekly TRAIN ticket on Monday???

[Kay Protheroe @Kay_Protheroe]

@ScotRail I have bought a weekly ticket but I am having to pay for a bus into work this morning because all trains are cancelled between Dalreoch and Balloch - can I get a refund please? As it has just cost me double a return fare one way into Balloch.

[Kay Protheroe @Kay_Protheroe]

@ScotRail Managed to sign in eventually but now my weekly ticket I bought on Monday isn't available? This will stop me from getting to work today.

[Kay Protheroe @Kay_Protheroe]

@ScotRail I have done this, what I explained above ^^ I have reset my password already - actually read my comment before replying please

[Kay Protheroe @Kay_Protheroe]

@RoyalMail can you tell me please why my delivery instructions to deliver to a pickup point have been ignored TWICE?

[Kay Protheroe @Kay_Protheroe]

@UberEats @Uber_Support @Uber @McDonalds is this really how you treat customers? Like criminals? Refusing to refund me for an order that a delivery driver stole? Never received my order this evening. Absolutely despicable companies. Disgusting behaviour.

[Kay Protheroe @Kay_Protheroe]

@Uber_Support you have now officially been reported and a claim has been made because you refuse to give me my money back for a takeaway order I DID NOT RECEIVE. ROBBERS...

[Kay Protheroe @Kay_Protheroe]

@Uber_Support I have sent you a DM.

[Kay Protheroe @Kay_Protheroe]

@UberEats can someone get in touch with me please seeing as my delivery driver just stole my food and you apparently won't give me a refund before I report this to police?

[Kay Protheroe @Kay_Protheroe]

@FirstBusUK don't suppose you can explain why a bus hasnt turned up in Balloch? The app doesnt help as no live bus times

[Kay Protheroe @Kay_Protheroe]

Dear @ScotRail I will be in touch later to get refunds on my weekly train fare and all the bus tickets I have bought in replacement to be able to get home from Balloch. Absolutely the most unreliable train service in the UK. Useless.

[Kay Protheroe @Kay_Protheroe]

@ScotRail is there any chance I can get a refund on the 2 bus tickets I've had to buy on top of my weekly train fare because 2 out of 3 journeys have been cancelled? The consistency of trains is just diabolical from you.

[Kay Protheroe @Kay_Protheroe]

@Plusnet can you please tell me why I was hung up on while I'm trying to find out when you'll activate my broadband now I've moved home? Stupid there's no way to contact other than phone, which I don't want to do as I get hung up on.

[Kay Protheroe @Kay_Protheroe]

@GlentonHolidays scammed my grandad out of money over his recent trip to Bradford. Paid for a host and then didnt give him one but won't give his money back? Disgraceful

[Kay Protheroe @Kay_Protheroe]

@AmazonUK @amazon Where can I make a formal complaint and please tell me who can tell me where my actual parcel is as surely for insurance, you track everything that goes in & out of your warehouses? I'm surprised as a company you're still standing with many issues I've had.

[Kay Protheroe @Kay_Protheroe]

I'm sorry but @amazon @AmazonUK have outdone yourselves yet again. It's taken over a week for my amazon Parcel to go missing, not one of your employees can tell me where it is. Gifts inside and all you can do is offer a refund. I was promised by your employees it would arrive.

[Kay Protheroe @Kay_Protheroe]

@NetworkRailSCOT @ScotRail @CalSleeper @SGNgas I work in Balloch, will this be sorted for morning as I come from Paisley so that's quite a distance for me to travel early if no trains are running?

[Kay Protheroe @Kay_Protheroe]

@Plusnet When I went through and paid my 26.99 - for nothing - I was given a date of 23rd April. I now have to wait until May for it to be activated? Are you joking? This has ruined my work.