Airport lounges infuriate me. Today’s award goes to the man at the next table on the phone to his family already. And telling his daughter to ‘see if she can help Mummy be Fun Mummy’ while he’s away. Yeah. Team parenting.
According to @chriscartrett opening keynote, @Aderant now have 90 customers in their Sierra Cloud plus another 20 underway. Now that is some serious #AderantMomentum. (Pic - Austin sunset - no clouds at all)
@British_Airways seem to have completely lost their way. A litany of customer service fails and inadequate systems on this latest trip. Please don’t make my fly BA ever again.
@billstreamio Wonderful working with the @WilsonAllenTeam to design and launch the new @billstreamio brand - a first-hand opportunity to witness the creativity, passion and commitment that WA is well known for. Thank you to everyone involved - great job!
@SingaporeAir - has air travel etiquette changed? Sitting at the gate in LHR for my SQ flight which should have departed 30mins ago. There has been no Cuatomer Service announcement nor information shared about the delay. Not. A. Single. Word
Received Customer NPS survey from @VodafoneUK via SMS earlier and decided I should respond to slate them for their poor coverage and recent billing fiasco. Unfortunately, cellphone signal not sufficient to reply.
2019 in review: Using Peer Monitor data to review U.S. law firms’ performance in @thomsonreuters @legalexecutives 2019 Report on the State of the Legal Market. Read more at https://t.co/shgZOf9Q0p.
Register today for our complimentary Learning From Law Firm Business Leaders webinar on December 5 at 1:00 PM ET. Our experts will discuss takeaways from the 18th Annual COO & CFO Forum, and key findings from the Law Firm Business Leaders report. https://t.co/B0ImIgyF74