It’s disappointing that it has come to this, but after exhausting every complaint process with @bookingcom, I am now preparing a small claims court claim.
No customer should have to spend months chasing a resolution after being left stranded and out of pocket.
@fudge36@bookingcom@CMAgovUK@DailyMail@Booking Yes I am contacting channels this week it’s so draining, I will be reporting to watch dog, this morning and other watched programmes also daily mail is not a bad shout.
@kayleighwesson@bookingcom I am in the same boat and i am getting no response from booking they keep giving me the same answer, im not even getting acknowledged on this app by them they owe me a 1.2k refund and its been over 45 days and they apparently understand my frustration @bookingcom
@navz_10@bookingcom That’s terrible, I thought I had some luck via this app had some hope after they put the balance on my app as pending that then got taken away again once it was reviewed telling me I am not eligible. ATM including the scam I fell for almost 2k out of pocket!
@MartinSLewis please can you look into @bookingcom and make more people aware of this company, you probably all ready know this, but a lot of people are not aware and they need to be. I cannot believe they can get away with what they do to people.
Has anyone taken @bookingcom to small claims? I want to start the process today.
I am sick of this! Does Glenn fogle the ceo ever respond ? Shocking company! #scammers
@Paulster951 Thank you I knew that as I fell for this last week and was scammed £630 as a result of being desperate for my refund. I feel so silly for it but thank you for the warning I wish I knew this before 😭
@JustEatUK disgusted with the customer service in not refunding me, I ordered a lot of food last night to be given someone else’s order! Which was two meals costing no way near what we paid!! And not what we ordered! Please look into this
This documentary really shows how everyone copes with things differently. Just because you may be able to handle something and think it's "not a big deal", doesn't mean that it is the same for everyone. #CarolineFlack