@Rebecca__Harris @Delta@tamisawyer That is terrible. @Delta has a whole script about how their loyal customers keep them in business. Taking money without expressed permission is #stealing. Is this how they say thanks?
Feeling totally shafted by @Delta. Mishandled ticket upgrade in April. Spoke to 9 people. Now being told it's my fault that upgrades not available. @Delta ran a $1500 charge without my permission on Friday. Is this how you treat #diamondmedallion#3millionmilers? @tamisawyer