Ken Scott

[Ken Scott @kennerdeigh]

@OctopusEnergy how long does it take to receive a response from your hello@ address? I’ve been billed for a period 11 months ago, before Octopus supplied my home. I’d like the money back immediately. Email sent with all details Thurs night, but no acknowledgement of receipt

[Ken Scott @kennerdeigh]

@MoneySavingExp heya, I’ve been unable to use Credit Club for a while. I’ve tried via app, web, and web in a private browser, and always end up with the message below. Any ideas?

[Ken Scott @kennerdeigh]

Hi @testing_for_all your web app is down and I can’t activate my day 2 test. I’ve tried both my laptop and mobile and just get your background with nowhere to enter my details. What do I do? Am I going to Covid jail?

[Ken Scott @kennerdeigh]

@British_Airways Thanks, Airways.

I got through after 1hr15 on hold, but have resolved.

[Ken Scott @kennerdeigh]

Hi @British_Airways, I’ve rejoined Twitter in the vague attempt to get some customer service. Flights to Malaga for end of August cancelled, with pre-booked car rental. Tried calling but phone just disconnects when you get through the options list.