Kate Phipps

Content designer at Ofgem

[Kate Phipps @kep212]

Oh my god THIS! The programme and the facial expressions 😂 spot on

[James Green @JamesCapiche]

I was late to the party with Schitts Creek but my god, it was one of the best TV series I've ever watched. @danjlevy's facial expressions are a world of their own! So many tears throughout. A genuine must watch!

[Kate Phipps @kep212]

@Missguided_help my parcel came in 2 packages but I can only print 1 returns label so I’m not sure how to return? The parcels are too big to stick together 🥲

[Rebecca Hales @RebeccaEHales]

The more I use :slightly_smiling_face: to sign off my Slack messages, the more you can guarantee my real face is not slightly smiling at all.

[Kate Phipps @kep212]

@JamesCapiche @educationgovuk @ESFAgov @Apprenticeships Yay 🤩🤩

[Amy Hupe @Amy_Hupe]

2. My fellow white people, please read these guides put together by @TatianaTMac

For white women: https://t.co/emOjfnSSEI

For white guys: https://t.co/n1oUK54Oec

#BlackLivesMatter

[Kate Phipps @kep212]

#nourisheverydog 🐶

[Kate Phipps @kep212]

@simplified_uk Hi - happy to help if you still need it :)

[Kate Phipps @kep212]

@Barclaycard hi, fully appreciate it’s difficult circumstances right now, but I’m locked out of the app and can’t get through on the phone to sort it out. New pin sentry has arrived today, but I still can’t get in. Can you help please? 😊

[Brain Traffic @BrainTraffic]

Terrific post. Tons of insights and ideas for tackling this issue. 👏👏👏 https://t.co/iK9zPlntuf

[Kate Phipps @kep212]

@SteveHolt_ Your football tweets x

[Kate Phipps @kep212]

@HoneyBeaDHU @TfL @VirginTrains

[🟣Debo Harris FCA @HoneyBeaDHU]

Returned!

[🟣Debo Harris FCA @HoneyBeaDHU]

Hey!! You!!! Again with the leaving your crap on public transport!!Anyone know Tom??? #numpty @TfL @VirginTrains

[Kate Phipps @kep212]

Hope you’re all having a great week!

[Amy Hupe @Amy_Hupe]

I've written about using inclusive communication outside products and services, and with our colleagues and peers as well our users.

Thanks to @adambsilver @andybelldesign and @timpaul for their help on this.

Let me know what you think!

https://t.co/e97UCXSUU4

[Kate Phipps @kep212]

@jordan_bullen

[Kate Phipps @kep212]

Currently dialled into the clear writing content meet up 🙋🏻‍♀️ #govcontent

[Kate Phipps @kep212]

@shropshirekat @Specsavers Sent you a dm x

[ESFADigitalServices @ESFAdigital]

Employers that don’t pay the apprenticeship levy, please take part in our #UserResearch survey to help us design a service that meets your needs
#ApprenticeshipService
https://t.co/Hvb7uDM6ga

[Content Teatime @ContentTeatime]

Save the date: we'll be hosting the fantastic Padma Gillen on Wednesday 28 November. Padma is former head of content at GDS and author of 'Lead with content: how to put content at the centre of digital transformation'. Details of the venue and how to register will follow soon...